Rich Simpkins
Rockwood
Summary
Motivated professional committed to delivering top-tier performance. Demonstrates strong leadership and motivational skills, prioritizing customer satisfaction. Ensures maximum quality assurance by adhering to regulatory guidelines and participating in training initiatives. Dedicated to building productive relationships, resolving complex issues, and fostering customer loyalty. With years of experience in high dollar sales, successfully represented products that evoke excitement and emotion in customers. Skills thrive in an environment like yours, where can promote a product that positively impacts people\'s lives. Takes pleasure in following up with customers and working collaboratively to ensure their satisfaction and loyalty.
Overview
18
18
years of professional experience
Work History
Owner/Member
SWE LLC
04.2019 - 01.2025
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated and sold annual dedicated contracts
Regional Driver
First Fleet
05.2017 - 02.2019
- Maintained a high standard of customer service through quality assurance checks
- Developed strong relationships with vendors to secure favorable pricing agreements
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Completed preventive maintenance checks and basic repairs to vehicles.
Sales and Design Consultant
First Response Property
11.2014 - 01.2017
- Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
- Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
- Prepared strategies and proposed concepts for client approval.
- Obtained approval of concepts by submitting rough drafts to management or to client.
Managing Trainer
STC Training Center
03.2007 - 09.2014
- Sales Manager of fine Arabian Horses
- Conducted Live High Energy Auctions
- Developed on-line sale auctions
- Recruited sale assets
- Customer Development for auction events
- Sold over 5 million in horses worldwide
- Analyzed and evaluated training effectiveness and program outcomes.
Education
Master Beef Production And Sales - Agriculture Beef Production And Sales
University of Tennessee Extension Program
Knoxville, TN07-2023
Skills
- Small business operations
- Customer relations
- Verbal and written communication
- Relationship building
- Negotiation
- Client service
- Sales
- Sales leadership
Additional Assets
Currently renewing my Health and Life Insurance Producer Certification. TN Producer License first obtained in 2021.
Timeline
Owner/Member
SWE LLC
04.2019 - 01.2025
Regional Driver
First Fleet
05.2017 - 02.2019
Sales and Design Consultant
First Response Property
11.2014 - 01.2017
Managing Trainer
STC Training Center
03.2007 - 09.2014
Master Beef Production And Sales - Agriculture Beef Production And Sales
University of Tennessee Extension Program
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