Richard Adams Jr
Loudon
Summary
Professional with strong background in route service sales, prepared to deliver outstanding results. Skilled in customer relationship management, problem-solving, and logistics. Strong focus on team collaboration and adapting to changing needs. Reliable and results-driven, ensuring client satisfaction and operational efficiency.
Overview
26
26
years of professional experience
Work History
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
10.2023 - Current
- Adhered to all safety regulations while operating company vehicles to ensure a safe working environment for both employees and clients.
- Developed strong client relationships, resulting in repeat business and long-term partnerships.
- Conducted regular vehicle maintenance checks to ensure safety and reliability during service routes.
- Utilized strong negotiation skills to secure favorable pricing agreements with vendors, resulting in increased profit margins for the organization.
- Streamlined delivery processes for improved efficiency and reduced delivery times.
- Enhanced customer satisfaction by promptly addressing concerns and providing efficient route service solutions.
- Trained new route service representatives on company procedures, product knowledge, and best practices for excellent customer service.
- Participated in regular meetings with supervisors to discuss performance metrics, identify areas for improvement, and develop action plans for success.
Service Supervisor
Cintas
11.2021 - 10.2023
- Handled customer complaints and inquiries.
- Assisted with training and development of team members.
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
- Monitored team's performance and gave feedback when necessary.
- Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
- Mentored junior staff members, fostering professional development and career growth opportunities within the company.
- Assisted in the recruitment process for new hires within the service department, contributing valuable input on candidate suitability based on experience requirements.
Deputy Sheriff
Palm Beach Sheriff's Office
04.2020 - 08.2021
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Observed jail and inmate activity to maintain order and safety.
Correctional Officer
Hillsborough County Department Of Corrections
09.2004 - 11.2019
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Facilitated effective emergency response drills, preparing staff for potential crises.
Infantryman
United States Marine Corps
09.1999 - 09.2003
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Led fire team during infantry dismounted battle drills and situational training exercises.
Education
High School Diploma -
Chelmsford High School
Chelmsford, MA06-1999
Skills
- Strong customer service
- Effective time management
- Goal-oriented mindset
- Scheduling flexibility
- Problem-solving
- Relationship building
- Team collaboration
Timeline
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
10.2023 - Current
Service Supervisor
Cintas
11.2021 - 10.2023
Deputy Sheriff
Palm Beach Sheriff's Office
04.2020 - 08.2021
Correctional Officer
Hillsborough County Department Of Corrections
09.2004 - 11.2019
Infantryman
United States Marine Corps
09.1999 - 09.2003
High School Diploma -
Chelmsford High School
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