RICHARD FEDOCK
La Vergne
Summary
Restaurant Owner/GM with over 30 years of management experience and exceptional people skills. Versed in all aspects of running a fast paced restaurant while maximizing efficiency, staffing, and order accuracy while minimizing waste. Keeping food costs and labor costs within desired range, whether it is a staff of 6 or 50+, without sacrificing customer service.
Overview
25
25
years of professional experience
Work History
General Manager
Jersey Mike's Subs
2021.12 - 2026.08
- Analyzed financial reports to drive budgeting decisions and improve profitability outcomes.
- Established performance benchmarks, tracking progress towards operational goals and objectives.
- Collaborated with marketing teams to develop promotional campaigns that increased customer traffic and sales growth.
General Manager
Wendy's
2015.02 - 2021.12
- Developed operational strategies that improved efficiency and reduced costs across the restaurant.
- Implemented inventory management systems, optimizing supply chain processes and reducing waste.
- Oversaw daily operations, ensuring adherence to company standards and policies.
- Led team training initiatives, enhancing staff performance and customer service quality.
Owner
Lenny's Sub Shop
2009.04 - 2015.02
- Executed marketing strategies that increased sales by 10% over previous year from 2009-12
- Increasing market awareness by being involved within local community
- Participated in NCVB activities from 2010 to 2014.
- Engaged with local community to enhance market awareness
- Achieved Board of Health scores consistently in 90-98% range
GM
Lenny's Sub Shop
2001.03 - 2009.04
- Increased sales in Lenny's Sub Shop of Donelson by 53% over 4 year period
- Reduced employee turnover rate to 40% per year, significantly lower than industry average of 300%
- Maintained long-term team members, facilitating achievement of speed and efficiency goals
- Had an employee turnover rate of 40% per year while industry average is 300%
- Coordinate order of 11,500 18,000 & 48,000 boxed lunches to meet deadline and stay in budget
- Coordinated orders of 11,500, 18,000, and 48,000 boxed lunches, ensuring timely delivery within budget
Education
General - Journalism
Middlesex County College
Edison, NJPublic Relations - Journalism
West Virginia University
Morgantown, WV1989-01
Skills
- Operations management
- Financial processing
- File/records maintenance
- Serv Safe Certified
- Inventory management
- Records management
- Budget analysis
- ServSafe Certified
Affiliations
- Member of NFIB 2009-2015
- Member of Nashville Convention and Visitor's Bureau 2010-2014
Timeline
General Manager
Jersey Mike's Subs
2021.12 - 2026.08
General Manager
Wendy's
2015.02 - 2021.12
Owner
Lenny's Sub Shop
2009.04 - 2015.02
GM
Lenny's Sub Shop
2001.03 - 2009.04
Public Relations - Journalism
West Virginia University
General - Journalism
Middlesex County College