Elcinical works
Richard P
Assistant Manager (Delivery)- Medical Billing
Chennai
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals.
Overview
11
11
years of professional experience
Work History
Account Manager( Revenue Resouce Consultant )
Revele India Private Limited
10.2017 - 12.2024
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, With that establishing clear goals for the team.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase Revenue and Productivity.
- Analyzed data sets to identify trends and opportunities for process improvements .
- Enhanced team productivity with implementation of agile methodologies, streamlining project delivery processes.
- Streamlined communication processes for clients, enabling more effective collaboration and decision-making.
- Delivered comprehensive reports and presentations to client and helped them understand their overall performance
- Created and managed project plans, timelines and required Manpower.
- Conducted regular reviews of operations and identified areas for improvement.
- Educated staff on organizational mission and goals to help employees achieve success.
Senior AR Executive
Global Healthcare Billing Partners
06.2016 - 08.2017
- Improved AR collections by implementing efficient follow-up processes and maintaining strong client relationships.
- Maintained accurate customer records, including contact information, credit limits, and payment terms, facilitating effective communication and negotiation efforts.
- Conducted regular analyses of aged receivables to identify areas requiring targeted collection efforts or adjustments in credit policies for optimal results.
- Enhanced revenue recovery by effectively negotiating with insurance companies for timely payments.
AR Caller
Omega Healthcare
04.2014 - 05.2016
- Maintained strict adherence to HIPAA regulations, ensuring patient privacy and data security during all communication efforts.
- Contributed to the development of more efficient AR Caller strategies, sharing best practices within the team.
- Demonstrated exceptional attention to detail in reviewing EOBs and identifying errors affecting claim approvals.
- Collaborated with team members to identify trends and address recurring billing issues.
- Expedited claim resolution by conducting thorough research on denied or underpaid claims.
- Researched billing errors and discrepancies to initiate corrective action.
Education
Bachelor of Engineering - ECE
Jerusalem College of Engineering
04.2001 -
Skills
Problem-solving
Time management
Team collaboration
Client relationships
Quality assurance
Decision-making
Team leadership & development
Work Planning and Prioritization
Process improvement
Issue resolution
Software
Epic
Centricity EHR
Kareo
Timeline
Account Manager( Revenue Resouce Consultant )
Revele India Private Limited
10.2017 - 12.2024
Senior AR Executive
Global Healthcare Billing Partners
06.2016 - 08.2017
AR Caller
Omega Healthcare
04.2014 - 05.2016
Bachelor of Engineering - ECE
Jerusalem College of Engineering
04.2001 -
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