Rick Jordan
Jacksboro,TN
Summary
Dynamic Customer Service Tech Support professional with Btu International, recognized for exceptional problem-solving and teamwork. Proven track record in building and testing unique equipment globally, while training clients on maintenance. Adaptable and self-motivated, I thrive in fast-paced environments, ensuring customer satisfaction through a friendly, positive approach.
Overview
42
42
years of professional experience
Work History
Customer Service Tech Support
Btu International
11.1983 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Started as a mechanic built machinery.
- Became a wireman for new equipment.
- Became a system technician setting up equipment for customers
- Next went to work in the Engineering Development Lab. Customers who needed something unique, I would build it test it and install it around the world
- Trained employees at companies how to use and maintain equipment. Wrote the curriculum
- Did field service work around the world
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Customer Service Tech Support
Btu International
11.1983 - 05.2025
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