Riley Thomas
Murfreesboro
Summary
Motivated college student pursuing a Bachelor’s degree in Sports Management, demonstrating strong leadership skills through effective coordination of team operations and logistics. Proven ability to enhance office efficiency while communicating effectively in fast-paced, team-oriented environments. Passionate about leveraging academic knowledge and practical experience to contribute positively to organizational success in the sports industry. Eager to apply innovative strategies and collaborative approaches to drive results and foster team cohesion.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Mitchell Creek Marina
05.2026 - 08.2026
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated reservations and maintained accurate booking records using property management system.
- Assisted guests with inquiries, providing information on marina services and local attractions.
- Maintained a clean and organized reception area, creating welcoming environment for guests.
- Resolved guest complaints promptly, enhancing overall experience and client loyalty.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Student Manager
Middle Tennessee State University Women’s Basketball
07.2023 - 03.2026
- Help coordinate logistics for games, practices, and team travel.
- Communicate with coaching staff and players to ensure efficient practice and event flow.
- Assist with daily team operations including practices, scheduling, and events.
- Support equipment setup, breakdown, and preparation for practices and competitions.
Filing Room Assistant
Farm Bureau Insurance
12.2022 - 05.2023
- Streamlined file organization systems to enhance office efficiency.
- Organized and maintained company documents and client records to ensure easy access and retrieval.
- Assisted with data entry and updated customer information in internal systems to support accurate record-keeping.
- Ensured accuracy and confidentiality when handling sensitive materials.
Education
Bachelor of Science - Sports Management
Middle Tennessee State University (MTSU)
Murfreesboro, TN12 2026
High School Diploma -
Jackson County High School
Gainesboro, TN5 2023
Skills
- Customer service and relationship management
- Leadership and team support
- Communication and teamwork
- Organization and time management
- Microsoft Office proficiency
- Quick technology adaptation
- Telephone etiquette
- Cash handling
- Scheduling
- Front office management
Timeline
Front Desk Receptionist
Mitchell Creek Marina
05.2026 - 08.2026
Student Manager
Middle Tennessee State University Women’s Basketball
07.2023 - 03.2026
Filing Room Assistant
Farm Bureau Insurance
12.2022 - 05.2023
High School Diploma -
Jackson County High School
Bachelor of Science - Sports Management
Middle Tennessee State University (MTSU)