Rishi P
Senior Payroll Consultant
Chennai
Summary
Diligent with solid background in payroll processes, Customer Support, Market Analysis and systems implementation. Successfully streamlined payroll operations and ensured compliance with regulatory standards. Demonstrated expertise in payroll software and problem-solving, enhancing efficiency and accuracy. Proven ability to manage payroll operations within fast-paced environment, looking to transition into new field. Developed skills in data integrity and regulatory compliance, with strong focus on accuracy and efficiency. Ready to leverage transferrable skills in new and challenging role.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Payroll Consultant
Mercans
08.2021 - Current
- Company Overview: HRM and Payroll
- Report validation by incorporating overtime, deductions, bonus, Separation process and settlement etc
- With assistance of Mercans ERP system
- Coordination and processing of all interfaces in and out of the timekeeping system
- Maintain strict confidentiality of all data processed & safeguard against breaches
- Keep track of hour rates, wages, compensation benefit rates, new hire information etc
- Review payroll adjustment requests to ensure proper authorization and compliance with corporate policies
- Handle critical and/or escalated client issues which may require working directly with higher Management
- Communicate directly with clients via phone, email and/or remote diagnostic tools to resolve the escalated issues
- Responsible for input and review of country/regional metrics for assigned country/regional payrolls and any other applicable and/or requested management reports
- Responsible for assisting in system testing and validation as needed for scheduled upgrades, new releases
- Collect all necessary data from clients (end-user) to make the implementation accurate and efficient
- Provide excellent customer service and support to clients and maintain regular, open and professional communication with internal business partners and colleagues
- Have Experience with Singaporean payroll laws and regulations, including CPF, IRAS, etc
- Prepared and distributed paychecks/direct deposits
- Ensured compliance with Singaporean tax laws and regulations (e.g., CPF, IRAS)
- Calculated and processed payroll liabilities (e.g., CPF, GST, income tax)
- Maintained accurate and up-to-date employee records
- Streamlined payroll processes, resulting in improved efficiency and reduced processing time
- Responded to employee payroll inquiries and resolved discrepancies
- Conducted regular payroll audits to ensure accuracy and compliance
- Recommended improvements to existing payroll procedures and systems
- HRM and Payroll
Senior Payroll Executive
Ramco Systems
04.2018 - 08.2021
- Responsibility of monthly end to end payroll processing, including verification of input and output
- Co-ordinate with various department to obtain timely new joinee, resignee, status changes information every month, check for discrepancies & ensure timely correct disbursement of salary to each of the outsourced employee
- Preparing reports required by the Client such as Department wise reports, Location wise PT report, variance report, comparative payroll summary
- Processing payroll, including subcontracted employees, within allocated timeframes and in line with relevant policy
- Maintaining the personal file of all employees and making sure the information on HRMS is updated regularly
- Monitoring and administration of the time, attendance and leaves of all staff together with site responsible personnel
- Managing time sheets and updating regularly as necessary for payroll
- Generate regular HR reports including but not limited to headcount, joiners/leavers, GOSI etc
- Update payroll elements: Deductions, reimbursement, expenses, salary review, shared accommodation, travel allowance, leave records etc
- On monthly basis
- Prepare monthly attendance for subcontract team and submit to the Finance to process their payroll
- Generate bank files from system and ensure the data and format is correct for the final bank transfer
- Provide payroll reconciliation/variance report for management verification and sign-off
- Regular update of employees Bank details on system as per the jurisdiction of employees bank
- Acting as the first point of contact for inquiries and issues related to payroll
- Work closely with Finance, Project, IT, and other teams to ensure smooth payroll processing
- Calculation of final settlements for leavers
- Other duties as assigned from time to time by relevant hierarchy
- Final Settlement for leavers
HR Executive
Euroblast Middle East Fzco
01.2014 - 05.2017
- Company Overview: UAE based company into the field of surface preparation
- I was working with Euroblast Middle East as HR Executive and It’s a UAE based company into the field of surface preparation and my area of responsibility includes the whole of HR activities
- My job profile includes Understanding the requirement and Prepare Job Descriptions; conduct Job Analysis & Evaluation by conducting telephonic and personnel interviews and develop Pay Structures & Compensation Models
- Conducting background verification for the shortlisted candidates, issuing Offer letter with briefing the policies and carrying out the joining formalities by conducting a induction program
- Filing and record keeping of employee relevant documents of previous experience, salary slips, ID proofs ,educational certificates and processing of these documents to the drive for e-filing
- Amending & building the HR policies and HR manual as per company requirements and framing of organization structure with the approval of management
- Collect & analyze compensation/ other benefits data using Market Trends & determine effectiveness of current Rewards policies; perform on-going evaluations of the ‘program effectiveness’
- Tracking the attendance and leave records of employees for the process of payroll to the concerned department for releasing the salary on time
- Tracking the overtime allowance and attendance to be paid on Monthly weekly and bi-weekly terms to the employees
- Memo as requested by the management to employees and also at the time of various occasions are also issued after the approval
- Dealing with the exit formalities, exit interview, approval to resignation, assisting to notice period issuing of relieving letters, final settlement or termination to employee are processed on time with proper approvals
- Encourage and motivate employees to provide reference and ideas for better prospects
- Recruitment duties including liaising with recruitment agencies/ advertising media in placing job adverts were mandate
- UAE based company into the field of surface preparation
Senior Process Associate
TATA CONSULTANCY SERVICE
10.2009 - 12.2013
- I have worked with TATA CONSULTANCY SERVICE as Senior Customer Service Executive for a U.S based Marketing Research Company and my responsibility includes –
- Handling US clients who are Top giants in the consumer markets and providing them with statistical data regarding the sales of their own product and the competitor product to carry out the business smoothly
- We focus on the buying division, primarily researched on packaged goods, companies and retailers and understand what consumers are buying in terms of categories, brands and products
- Update my client with the latest market data which would help them to launch their new products in the competitive market at the right time
- Assess the requirement from onshore Nielsen Team and code the requirements in oracle-based database
- Ensure product are placed in appropriate product segmentation in the database
- Generate the quality check reports and validate for error free database
- Clarifying or giving crystal clear information about the competitor product and helping my clients to take a quick decision wherever required
- Trouble shoot coding issues and ensure the database is submitted on time
- Document database specifications and continuous learning in the database for future reference
- Conduct calls with Onshore Nielsen team for database coding status and discuss the root cause analysis if there are issues identified
- In a span of 1 year, I have got appreciation twice from my US client for the suggestions and the accurate data provided within the set time
Customer Service Executive
HCL
08.2006 - 09.2009
- I have worked with Hindustan Computers Limited as Customer Service Executive in the stream of customer service for a period of 3 years
- When I was in the customer service I was into –
- Customer service for a reputed U.K based Telecom Company in handling their Broadband technical queries
- I was handling U.K customers with the only motto to resolve their queries and made sure that they are completely satisfied at the end of call
- I believe that by handling U.K customers has added more value to my English language and also gave me the benefit of a native speaker
- While handling the query I have made sure that proper solution are provided within the stipulated time without compromising the quality
- I have achieved Exceeding expectation in 2 of the appraisal which happened directly with the manager
Human Resource Executive
Apollo Group Private Limited
09.2005 - 07.2006
- I have worked with Apollo Group Private Limited for a period of 1 year in which I was in the Marketing of financial product for a span of 8 months and then got promoted as Human resource Executive and was in the same concern for 4 months
- At Apollo I was into –
- Marketing financial products like Insurance Policy, Demat account, Forex trading etc with an aim of providing the customers with what actually they are looking for and what suits them the best
- In Apollo we identify the potential clients and make sure that they make their investment by having a complete and thorough knowledge of the product and also aware of the benefits they get from the product purchased
- Once the investment are made by the clients we made sure that proper follow ups are done in order to make sure that they enjoy the benefits of the product and by doing so they gain the confidence that the investment is worth made
- I achieved my first target within 1.5 months and got appreciation for the same from my senior manager and upon my consistence performance I was promoted to the HR department as Human resource executive
- I have supported the Human resource department to carry out a research on newly implemented software which was purely for Payroll processing
Education
Master in Business Administration - Marketing and Human resource
Bharat institute of higher Education & Research
01.2003 - 01.2005
Bachelor of Commerce-B.com - undefined
Mercy Institute of Technology
01.2001 - 01.2003
Skills
- MS Office
- Data Analysis
- Analytical and problem Solving skills
- Regulatory Compliance
- Problem Solving
Disclaimer
I hereby declare that the above furnished details are true to the best of my knowledge and belief.
Personal Information
- Date of Birth: 07/15/1982
- Nationality: Indian
- Marital Status: Married
Timeline
Payroll Consultant
Mercans
08.2021 - Current
Senior Payroll Executive
Ramco Systems
04.2018 - 08.2021
HR Executive
Euroblast Middle East Fzco
01.2014 - 05.2017
Senior Process Associate
TATA CONSULTANCY SERVICE
10.2009 - 12.2013
Customer Service Executive
HCL
08.2006 - 09.2009
Human Resource Executive
Apollo Group Private Limited
09.2005 - 07.2006
Master in Business Administration - Marketing and Human resource
Bharat institute of higher Education & Research
01.2003 - 01.2005
Bachelor of Commerce-B.com - undefined
Mercy Institute of Technology
01.2001 - 01.2003
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