Rita McAbee Daniels
Cosby
Summary
Accomplished operations leader delivering strategic planning and workflow optimization. Known for strong leadership and problem-solving skills, contributing to enhanced efficiency across loan servicing and banking operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Advisory Services
Fiserv, Inc.
Alpharetta
08.2018 - Current
- Technical training and consulting for US Banks using the Fiserv Premier Core Platform
- Writing and updating client facing training documentation
- Collaborating with internal partners to troubleshoot technical issues and provide client documentation resources
Vice President, Loan Servicing Manager
South State Bank
Charleston
11.2017 - 07.2018
- Management of 3 Loan Servicing areas: Payment Processing, Loan Maintenance, Insurance/Escrow
- Developed process improvements to enhance efficiency in loan processing.
- Analyzed customer inquiries and resolved issues related to loan servicing.
Vice President, Director of Loan Operations
Carolina Alliance Bank
Spartanburg
07.2011 - 11.2017
- Managed loan processing workflows to enhance operational efficiency.
- Monitored daily operations to identify and resolve potential issues proactively.
- Coordinated Loan Operations merger functions, including mapping, products, data, and systems.
- Implementation of new technology solutions.
Assistant Vice President, Loan Fulfillment Manager
CertusBank
Greenville
11.2013 - 07.2014
- Managed three Loan Fulfillment Areas: Payment Processing, Loan Maintenance, Insurance/Escrow
- Created and maintained a positive working environment through effective leadership practices.
- Led the FHLB Borrowing Base Project, including the remediation of purchased loans.
VP, Commercial Ops and Relationship Management
Spartan Financial Partners
Spartanburg
07.2010 - 11.2013
- Led strategic planning initiatives to align business goals with operational execution.
- Collaborated with cross-functional teams to drive organizational effectiveness and efficiency.
- Managed team operations to ensure efficient workflow and productivity.
- Managed client portfolios and ensured timely communication of updates.
Education
Elementary Education
Columbia Bible College
Columbia, SCSkills
- Core banking systems
- Technical training
- Project management
- Operational efficiency
- Change management
- Loan servicing operations
- Process improvement
- Workflow optimization
- Problem solving
Accomplishments
CCB President's Award for Outstanding Sales Achievement for Annual Mortgage Loan Production
Certification
Foster Parent 2010-2015
Timeline
Advisory Services
Fiserv, Inc.
08.2018 - Current
Vice President, Loan Servicing Manager
South State Bank
11.2017 - 07.2018
Assistant Vice President, Loan Fulfillment Manager
CertusBank
11.2013 - 07.2014
Vice President, Director of Loan Operations
Carolina Alliance Bank
07.2011 - 11.2017
VP, Commercial Ops and Relationship Management
Spartan Financial Partners
07.2010 - 11.2013
Elementary Education
Columbia Bible College