Competent Process Analyst offering 1.8 years of experience in Banking and Finance operations. Analytical and logical mindset with skill in developing actionable solutions to meet business needs. Promoting exemplary talents in documentation and reporting.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Process Analyst
TATA CONSULTANCY SERVICES for Citibank N.A.
- Current
Thoroughly comprehending the complexity outlined in the Business Requirements Document (BRD) to gain a deep understanding, then meticulously executing manual payment entry tasks within the mainframe application, ensuring precision and strict adherence to operational standards and protocols
Consistently achieving daily targets while upholding uncompromising compliance standards across all operational facets, ensuring seamless adherence to regulatory requirements
Proficiently experienced with Eclipse, UFT, Mainframe, and Visual Studio tools, having utilized them extensively in various projects and contexts
Consistently upholding a perfect 100% SLA compliance rate across all processes managed by my team, leading to recognition and appreciation from my team members
Efficiently managing various processes to maintain 100% quality standards, while ensuring timely sharing of results within the specified TAT.
Internship
Baby Marine Ventures
12.2021 - 01.2022
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Analyzed problems and worked with teams to develop solutions.
Internship
Gempac Innovations Pvt. Ltd
05.2021 - 06.2021
Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
Education
Bachelor of Vocational Degree, Logistics Management -