Rob Vail
Lebanon
Summary
Dynamic sales professional with a proven track record at Senox Corporation, excelling in customer relationship building and sales training. Successfully developed strategic partnerships and drove significant sales growth across multiple branches. Adept in CRM and data-driven analytics, fostering collaboration to meet client needs and enhance service excellence.
Overview
10
10
years of professional experience
Work History
Customer Representative
Senox
09.2020 - Current
- Managed customer inquiries and resolved issues efficiently, enhancing overall satisfaction.
- Provided product knowledge training to new team members, improving service quality.
- Collaborated with sales teams to address customer needs and preferences effectively.
- Developed Sales Strategy for my branches
- Provided sales training for customers to effectively win deals.
- Filled in where needed for branch manager absences, driver outages and warehouse support
- Contributed input on marketing materials designed for customer facing utilization
- Developed sales growth in three branches one of which was the two time branch of the year
- Gave sales advice to new hires on sales and territory management
Owner
Signature City
01.2017 - 12.2020
- Drove sales and marketing for professional athlete appearances
- Maintained a data base of contacts from all events to leverage for next event.
- Trained and mentored staff on best practices in customer engagement.
- Oversaw financial management, including budgeting, forecasting, and expense control initiatives.
National Account Executive
Waterlogic USA
01.2016 - 11.2018
- Developed strategic partnerships with key national accounts
- Led negotiations and contract renewals
- Collaborated with client teams to deliver best solutions that meet client requirements.
- Extensive travel to client resorts
Education
High School Diploma -
Williamsport High School
Williamsport, PA05-1982
Skills
- Sales Training
- Territory management
- Customer service excellence
- Customer relationship building
- CRM
- EDA (Data driven analytics) used in sales targeting
Accomplishments
Customer Representative for two time branch of the year
2024 Senox Leader of the year award
Timeline
Customer Representative
Senox
09.2020 - Current
Owner
Signature City
01.2017 - 12.2020
National Account Executive
Waterlogic USA
01.2016 - 11.2018
High School Diploma -
Williamsport High School