Professional Summary
Overview
Work History
Education
Skills
Timeline

Robert Lee

Federal Express
Memphis
26
years of professional experience

Dependable Ramp Agent with over 25 years of experience in cargo handling and team leadership. Known for problem-solving and effective load planning communication, contributing to timely and secure aircraft operations.

Work History

Ramp Agent

25 Years 9 Months
Federal Express | 10.2000 - Current
  • Coordinated cargo transfers between inbound and outbound flights, ensuring timely dispatch.
  • Operated ground support equipment to facilitate efficient aircraft loading and unloading.
  • Trained new ramp agents on operational procedures and safety protocols, improving overall team effectiveness.
  • Conducted safety inspections on equipment and work areas to maintain compliance with regulations.
  • Implemented process improvements that streamlined cargo handling operations, reducing turnaround time.
  • Collaborated with flight crews to ensure accurate communication of cargo status and requirements.
  • Monitored weather conditions and adjusted workflows accordingly to maintain operational effectiveness.
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of cargo.
  • Facilitated material movement by driving forklifts and pallet jacks, ensuring timely delivery.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Used handheld scanners to efficiently track and maneuver freight throughout the distribution network.
  • Assisted pilots by accurately guiding aircraft to parking positions with hand signals, ensuring safety.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Coordinated ground crew activities to complete objectives on schedule.
  • Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
  • Completed cargo manifests and flight paperwork for proper freight and flight tracking.
  • Coordinated with ramp agents to verify cargo was placed on the correct outgoing flight.
  • Conducted thorough pre-flight checks for cargo, ensuring compliance with weight and safety regulations to prevent delays.

Education

High School Diploma

Fairley High School | Memphis, TN

Skills

Cargo handling
Cargo loading techniques
Freight handling
Load management
Reliability under pressure
Load planning
Cargo equipment operation
Load planning coordination
Team leadership
Problem-solving
Dependability
Security knowledge

Timeline

Ramp Agent

Federal Express
10.2000 - CurrentRead More

Fairley High School

High School Diploma
Read More
Robert Lee