Robert Mayberry

Nashville

Summary

Programming professional with substantial experience in software development and history of delivering high-quality code. Known for strong collaboration skills and ability to adapt to evolving project requirements. Expertise in coding, debugging, and optimizing software systems, coupled with commitment to achieving impactful results.

Overview

years of professional experience

Certification

Work History

Technical Support Engineer / Onboarding Specialist

JusTransform

11.2024 - 08.2025

Provided technical support to customers via phone and email, resolving issues efficiently.
Documented support interactions and solutions in ticketing system for future reference.
Collaborated with team members to improve response times and customer satisfaction rates.
Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.

Implementation Specialist

Complete EDI Solutions

02.2021 - 10.2024

Documented processes and procedures, facilitating knowledge sharing within the team.
Contributed to the continuous improvement of implementation processes through regular feedback sessions and lessons learned discussions.
Collaborated with cross-functional teams to address client needs and expectations.

Lead Photographer / Software Support Specialist

Lifetouch Photography

05.2015 - 02.2021

Captured high-quality images for diverse projects, ensuring alignment with client vision and brand standards.
Managed photo shoots, coordinating logistics and schedules for optimal workflow and timely deliverables.
Developed strong client relationships through effective communication, understanding needs to deliver tailored photography solutions.
Managed team of photographers for special projects.
Trained junior photographers in techniques and equipment usage, fostering skill development and creative expression.
Edited and retouched photos using industry-standard software, enhancing visual appeal and maintaining consistency.

Education

Bachelor of Science - Computer Information Systems

Middle Tennessee State University

Murfreesboro, TN

Associate of Applied Science - Computer Science

Nashville State Community College

Nashville, TN

05-2024

Skills

Proficient in Java, C#, Python, Ruby, LUA, and JavaScript
Web design
Strong verbal and written communication

Technical support
Problem-solving