Robert Mayberry
Nashville
Summary
Programming professional with substantial experience in software development and history of delivering high-quality code. Known for strong collaboration skills and ability to adapt to evolving project requirements. Expertise in coding, debugging, and optimizing software systems, coupled with commitment to achieving impactful results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technical Support Engineer / Onboarding Specialist
JusTransform
11.2024 - 08.2025
- Provided technical support to customers via phone and email, resolving issues efficiently.
- Documented support interactions and solutions in ticketing system for future reference.
- Collaborated with team members to improve response times and customer satisfaction rates.
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
Implementation Specialist
Complete EDI Solutions
02.2021 - 10.2024
- Documented processes and procedures, facilitating knowledge sharing within the team.
- Contributed to the continuous improvement of implementation processes through regular feedback sessions and lessons learned discussions.
- Collaborated with cross-functional teams to address client needs and expectations.
Lead Photographer / Software Support Specialist
Lifetouch Photography
05.2015 - 02.2021
- Captured high-quality images for diverse projects, ensuring alignment with client vision and brand standards.
- Managed photo shoots, coordinating logistics and schedules for optimal workflow and timely deliverables.
- Developed strong client relationships through effective communication, understanding needs to deliver tailored photography solutions.
- Managed team of photographers for special projects.
- Trained junior photographers in techniques and equipment usage, fostering skill development and creative expression.
- Edited and retouched photos using industry-standard software, enhancing visual appeal and maintaining consistency.
Education
Bachelor of Science - Computer Information Systems
Middle Tennessee State University
Murfreesboro, TNAssociate of Applied Science - Computer Science
Nashville State Community College
Nashville, TN05-2024
Skills
- Proficient in Java, C#, Python, Ruby, LUA, and JavaScript
- Web design
- Strong verbal and written communication
- Technical support
- Problem-solving
Certification
- Programming Certificate
- Certified Nurse Assistant
Timeline
Technical Support Engineer / Onboarding Specialist
JusTransform
11.2024 - 08.2025
Implementation Specialist
Complete EDI Solutions
02.2021 - 10.2024
Lead Photographer / Software Support Specialist
Lifetouch Photography
05.2015 - 02.2021
Bachelor of Science - Computer Information Systems
Middle Tennessee State University
Associate of Applied Science - Computer Science
Nashville State Community College
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