Retired in 2020 after successfully managing a private business for ten years, culminating in a profitable sale. Returned to the workforce in 2022 on a part-time basis to leverage extensive business experience and contribute to organizational goals. Committed to remaining active in the business community and providing valuable insights to employers.
Overview
50
50
years of professional experience
1
1
Certification
Work History
General Manager - Operations and Sales
Chattanooga Heating & Air Conditioning, Inc.
04.2010 - 03.2020
Responsible for day to day operation of company.
Schedule jobs on a daily basis, order parts and equipment, dispatch crews, consult with customers, prepare bids on new jobs and change outs and successfully negotiate winning quotes, reconcile daily invoicing in preparation for final billing, assemble, prepare and file warranty registrations for customers, assist in the submission of warranty claims for customers, negotiate with suppliers on the amount of coverage for parts and labor on warranty claims, primary contact in the Chattanooga area for one of the largest independent home warranty providers in the USA, handle yearly renewals of insurance on company, vehicles and workers' compensation, prepare yearly renewals for registration of corporate names in Tennessee and Georgia.
Attorney
Private Practice
07.1978 - 12.2009
Manager
The Young Men's Shop
06.1970 - 09.1975
Managed day to day operations.
Scheduled employee work shifts, calculated weekly payroll, ordered stock, assigned restocking duties, oversaw returns of defective merchandise, participated in on floor sales, as permitted by other duties, opened and closed store, prepared and made end of day deposit, answered phone and attempted to resolve all customer questions and complaints.
Manager
The Young Men's Shop
06.1970 - 09.1975
Managed day to day operations.
Scheduled employee work shifts, calculated weekly payroll, ordered stock, assigned restocking duties, oversaw returns of defective merchandise, participated in on floor sales, as permitted by other duties, opened and closed store, prepared and made end of day deposit, answered phone and attempted to resolve all customer questions and complaints.
Education
Doctor of Law (JD) - undefined
University of Tennessee
06.1978
Skills
Accounts payable
Time management
Insurance claim processing
Math
Workers' compensation
Computer literacy
Fine dining experience
Data analytics
Legal case manager experience
Proofreading
Public speaking
Accounting and finance experience
Clerical experience
Mobile devices
Construction project management
Insurance investigations
Human resources
Contract negotiation
Contractor management
Closing sales
Financial transaction processing
Estimating software
Paralegal experience
Computer skills
Office management
Team building
Legal research
Problem-solving
Computer operation
Marketing
Tort law
Customer management
Handling customer inquiries
Bookkeeper experience
Intake
Climbing
Office
Accounting systems
Task prioritization
Customer relationship management
UCC law
Retail sales
Profit and loss analysis
Paralegal
Electrical experience
Sales training
Detail oriented
Family law
Legal case management
Invoice reconciliation
Strategic goal setting
Client relationship management
Appointment scheduling
Interpersonal communication
HVAC system design and layout
Microsoft Word
Accounting
Interpersonal skills
Field research
General ledger accounting
Phone communication
Document management systems
Email support
Supervising experience
Contract management
Legal firm experience
Windows
QuickBooks Online
Productivity software
Phone answering
Complex insurance claims processing
ACH
Mathematical aptitude
Balance sheet reconciliation
Office experience
Account Reconciliation
Financial reporting in social services
Grammar Experience
Revenue generation
McLeod
Manager experience
Vendor relationship management
Microsoft Outlook
Commercial building projects
Investigative reports
Operations management
Fiscal management
Interviewing
Multi-line phone systems
Bankruptcy
Strategic thinking
Sales
Phone etiquette
Microsoft Excel
Recruiting
Team scheduling
Estimating construction project budgets
Staff development
Research
Merchandising
Project planning
DOT regulations
HVAC
Google Workspace
Financial report interpretation
Relationship building
Contracts
Problem solving
Legal Drafting
Negotiation
Email outreach prospecting
Sales support
Leadership
Technical Proficiency
Analytics
Conflict management
Construction schedule coordination
Clear
Certification
Driver's License, 2025-01-01, 2033-01-01
Languages
English
Personal Information
Visa Status: Authorized to work in the US for any employer
Driving License: Driver's License valid from January 2025 to January 2033
Work Permit: Authorized to work in the US for any employer