Robert Stiles
Jefferson City
Summary
Dedicated and highly reliable Caregiver and Phone Repair Technician with a robust background in family support, care plan coordination, and daily task management. Expertise in providing deep emotional support while leveraging advanced technical troubleshooting skills across hardware, software, and device management. Proven experience in mobility support, chronic illness management, and seizure management enhances the ability to address diverse needs effectively. Exceptional multi-tasking capabilities ensure seamless service delivery in fast-paced environments.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Family Caregiver
(No Employer)
Jefferson City, TN
01.2025 - Current
- Provides compassionate personal care and support to individual with diverse needs.
- Assists in daily living activities, enhancing comfort and quality of life.
- Manages medication schedules, ensuring adherence to prescribed treatments.
- Coordinates transportation for medical appointments and social engagements.
- Implements safety measures to prevent accidents and maintain a secure environment.
- Ensures safety and comfort for individual through meticulous attention to detail in administering medications, hygiene assistance, and mobility support.
Owner/Operator, Principal Cell Phone Repair Tech
Care Repair
Jefferson City, TN
01.2025 - Current
- Diagnosed and repaired various smartphone models, enhancing customer satisfaction through efficient service.
- Managed inventory of repair parts, ensuring availability for timely repairs and minimizing downtime.
- Maintained detailed records of all completed repairs, helping identify patterns in device malfunctions over time.
- Oversaw daily business operations, optimizing workflow and resource allocation.
- Delivered excellent customer service for repeat business and referrals.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Delivery Driver
DoorDash
05.2020 - Current
- Independently manages hundreds of deliveries, currently maintaining a 92% on-time or early delivery rate and achieving a stellar 4.97 customer rating.
- Consistently exceeds customer expectations, having earned "Above and Beyond" recognition multiple times for exceptional service.
- Demonstrates strong communication and order handling skills, receiving positive feedback from customers in these categories.
- Successfully navigates diverse routes and locations, showcasing strong spatial awareness and efficient route planning abilities.
Assistant Manager/Repair Technician
World O' Wireless
05.2020 - 01.2025
- Expertly performs hardware repairs on 12+ smartphones, tablets, and PCs daily, maintaining a
- Proficient in a wide range of software repairs, including password removals, FRP bypasses, and firmware flashing across various devices.
- Spearheaded the implementation of a Discord server for streamlined employee communication and efficient shop logistics, resulting in improved record-keeping and task management.
- Demonstrates a strong work ethic by proactively managing shop maintenance and delegating housekeeping tasks to ensure a clean and organized workspace.
- Manages the company's Facebook page, creating engaging content, growing the audience, and maintaining a positive brand image.
PC Technician
OfficeMax
03.2020 - 12.2022
Baby Sitter
Self-employed
Jefferson City, TN
02.2020 - 2024
- Supervised children's activities, ensuring safety and engagement through creative play and educational exercises.
- Developed individualized care plans tailored to each child's needs, promoting emotional and social development.
- Established consistent routines, enhancing the children's sense of security and predictability in daily activities.
- Communicated effectively with parents regarding child progress, behavior, and any concerns to foster trust and collaboration.
Education
High School Diploma -
Lakeway Christian School
12-2016
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Tennessee College of Applied Technology
Morristown, TNSkills
- Compassionate caregiving
- Transportation assistance
- Chronic illness management
- Seizure management
- Mobility assistance
- Desktop Support
- Smartphones
- AnyDesk
- Problem-solving
- Communication
- Systems & applications support
- PCs
- Remote Access Software
- Microsoft Office Suite
- Technical Support
- Customer service
- Adaptability
- Household management
Certification
Driver's License
Timeline
Family Caregiver
(No Employer)
01.2025 - Current
Owner/Operator, Principal Cell Phone Repair Tech
Care Repair
01.2025 - Current
Delivery Driver
DoorDash
05.2020 - Current
Assistant Manager/Repair Technician
World O' Wireless
05.2020 - 01.2025
PC Technician
OfficeMax
03.2020 - 12.2022
Baby Sitter
Self-employed
02.2020 - 2024
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Tennessee College of Applied Technology
High School Diploma -
Lakeway Christian School
Additional Information
Authorized to work in the US for any employer