Robert Swanson
Chattanooga
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Crew Member
Jason's Deli
Chattanooga
03.2023 - Current
- Prepared fresh ingredients for sandwiches and salads daily.
- Assisted customers with menu selection and special requests.
- Operated kitchen equipment to ensure efficient food preparation.
Owner/Operator
Swanson's Eatery
Chattanooga
03.2016 - 03.2023
- Managed daily operations of a busy eatery to ensure smooth service.
- Developed seasonal menus to enhance customer dining experiences and engagement.
- Supervised staff training and development to improve service quality and efficiency.
- Oversaw inventory management, including ordering supplies and minimizing waste.
- Implemented marketing strategies to attract new customers and retain existing clientele.
- Ensured compliance with health regulations and maintained cleanliness standards throughout the eatery.
- Handled customer inquiries and resolved issues to maintain high satisfaction levels.
- Coordinated special events and promotions to increase restaurant visibility in the community.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Education
Culinary
Vigina College
09.2020 - 04.2024
Eastern High School
Lansing , MISkills
- Food preparation
- Customer assistance
- Kitchen equipment operations
- Knife skills
Timeline
Crew Member
Jason's Deli
03.2023 - Current
Culinary
Vigina College
09.2020 - 04.2024
Owner/Operator
Swanson's Eatery
03.2016 - 03.2023
Eastern High School