Robert Urquijo

• Diagnosed and repaired vehicle issues using diagnostic equipment and tools.
• Conducted routine maintenance services on various vehicle makes and models.
• Collaborated with team members to ensure efficient workflow in the service department.
• Assisted customers with service recommendations and vehicle care advice.
• Maintained a clean and organized work area to promote safety and efficiency.
• Followed safety protocols while handling tools and equipment in the shop.
• Documented service processes and repairs performed on customer vehicles.
• Maintained a clean working environment at all times.

• Trained and mentored new team members on customer service standards.
• Assisted in managing daily store operations and employee schedules.
• Coordinated inventory management and product replenishment processes.
• Monitored sales floor for compliance with company policies and procedures.
• Implemented visual merchandising strategies to enhance product displays.

• managed and Ran the Kmart Fuel station and little Cesar’s pizza also

• Managed daily store operations and ensured compliance with company policies.
• Trained and supervised team members to enhance customer service skills.
• Oversaw inventory management and maintained optimal stock levels.
• Implemented visual merchandising strategies to improve product presentation.
• Scheduled staff shifts to meet business needs and maximize efficiency.
• Resolved customer complaints and provided effective solutions promptly.
• Conducted regular store audits to ensure cleanliness and safety standards.
• Coordinated promotional events to drive foot traffic and increase sales.
• Recruited, trained and supervised new employees.
• Conducted daily store operations, including opening and closing procedures and cash handling.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
• Created weekly work schedules for store personnel.
• Oversaw inventory management through cycle counts, audits and shrinkage control.
• Managed daily banking activities such as deposits and withdrawals.
• Prepared monthly reports on sales figures, expenses, profits.
• Ensured compliance with safety regulations and company policies.
• Established customer service standards and monitored staff compliance.
• Monitored inventory levels and placed orders to restock shelves.
• Maintained accurate records of employee performance reviews.
• Strengthened work flow productivity by hiring, managing and developing top talent.
• Performed regular price checks to ensure competitive pricing.
• Developed strategies to maximize sales and profitability.
• Preserved product quality by maintaining stockrooms and disposing of damaged items.
• Identified opportunities for cost savings through waste reduction initiatives.
• Prepared staff work schedules and assigned team members to specific duties.
• Delegated work to staff, setting priorities and goals.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.