Robin Thompson
Rogersville
Summary
Dynamic professional with a proven track record at Driveline Retail Merchandising, excelling in plan-o-gram implementation and fostering positive work environments. Demonstrated adaptability and time management skills led to surpassing merchandising deadlines and enhancing team productivity. Committed to elevating customer satisfaction and operational efficiency through effective leadership and meticulous attention to detail.
Overview
6
6
years of professional experience
Work History
Merchandiser
Driveline Retail Merchandising
04.2023 - Current
- Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
- Arranged consistent shelves, bins, and racks at 5 locations by following established planograms.
- Kept work areas neat, clean and free from debris.
- Stocked designated items on shelves, end caps and displays.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Efficiently performed retail merchandising, stocking, cleaning, down stocking and pricing.
Assistant Manager/Store Manager
Dollar General
02.2019 - 04.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Oversaw daily operations to maintain store cleanliness and organization.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
Education
High School Diploma -
Graduation Alliance
Online01-2025
No Degree -
Broadneck High School
Annapolis, MD06-2006
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Stock replenishment
- Active listener
- Fixture placement
- Product recovery
- Plan-o-gram implementation
- Time management
- Multitasking
- Adaptability and flexibility
Timeline
Merchandiser
Driveline Retail Merchandising
04.2023 - Current
Assistant Manager/Store Manager
Dollar General
02.2019 - 04.2023
High School Diploma -
Graduation Alliance
No Degree -
Broadneck High School
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