Rochelle Miller
Greeneville
Summary
I am a passionate employee and confident in my customer relations skills. I may not have hands on experience within pharmacy setting, however, I do possess skills necessary to complete the role of technician. All of my strengths are easily applied to this position. I am currently licensed in Tennessee, and interested in learning whatever necessary to pass my certification exam.
Overview
7
7
years of professional experience
2002
2002
years of post-secondary education
Work History
Travel Consultant
Flip Flops and Rest Stops Adventure Planning
Mosheim
07.2023 - Current
- Designed personalized travel itineraries for diverse client preferences and budgets.
- Researched destinations, accommodations, and activities to enhance travel experiences.
- Created itineraries for customers, including flight bookings, car rentals and hotel reservations.
- Developed customized travel plans to meet customer needs and preferences.
- Searched and confirmed travel reservations for customers.
- Asked open-ended questions to best understand client needs and determine best travel offerings.
- Booked transportation and hotel reservations using computer or telephone.
Master of Ceremonies
Wire and Wood Coffeehouse
Greeneville
02.2025 - 02.2026
- Introduced engaging introductions for local artists and performers.
- Coordinated event schedules with staff and performers for smooth operations.
- Facilitated audience interaction to enhance the overall experience.
- Collaborated with coffeehouse team to create a welcoming atmosphere.
- Assisted in promoting events through social media channels.
- Ensured timely transitions between performances and activities during events.
- Addressed any customer complaints or issues that arose during an event promptly and professionally.
- Assisted with audio and visual set-up prior to each event's start time.
- Greeted or assisted patrons entering or exiting facility.
- Managed crowds and monitored safety during performances.
- Monitored, maintained or secured inventory to reduce loss.
- Managed inventory and sale of merchandise.
- Managed microphone and sound equipment during live events.
- Oversaw inventory management and ordering processes for supplies.
- Monitored staff performance and addressed issues.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Implemented quality control measures to uphold company standards.
Gas Station Clerk
Greeneville Oil & Petroleum
Mosheim
01.2025 - 02.2025
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of store and fuel pump areas.
- Assisted customers with product inquiries and provided excellent service.
- Verified age of customers purchasing alcohol or tobacco products with valid ID.
- Greeted customers entering the gas station and provided assistance when needed.
- Maintained cleanliness of store by sweeping floors, wiping counters and restocking shelves.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Operated cash register to process transactions accurately and efficiently.
- Inspected identification to determine proper age of customers for alcohol and cigarettes.
- Checked expiration dates on food items before stocking them onto shelves.
- Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.
Meat Cutter
Food City K-VA-T
Greeneville
06.2019 - 07.2023
- Cut and trim meat products to meet quality standards.
- Operate band saws and grinders for efficient meat preparation.
- Maintain cleanliness and organization in the meat department.
- Monitor inventory levels and restock supplies as needed.
- Collaborate with team members to ensure smooth operations.
- Follow safety protocols while handling sharp tools and equipment.
- Operated a variety of meat cutting machines such as saws, slicers, grinders and tenderizers.
- Followed all safety procedures when handling sharp knives and other cutting tools.
- Cut, trimmed, boned and ground beef, pork, veal, lamb and poultry for sale in the retail market.
- Prepared special orders from customers that required specific cuts or trimming techniques.
- Cleaned work areas including counters, floors, walls and equipment using safe sanitizing solutions.
- Performed basic maintenance tasks on meat cutting equipment such as cleaning blades.
- Adhered to food safety regulations regarding storage temperatures and sanitation protocols.
- Weighed meats for sale at the service counter or pre-packaged for sale in the retail market.
- Checked expiration dates on packages of meat prior to stocking them on shelves or counters.
- Received and inspected incoming shipments of fresh and frozen meats to ensure product quality.
- Assisted customers with selecting cuts of meat based on their individual needs.
- Rotated stock on shelves so that older items were used first while maintaining freshness of product.
- Sliced cooked hams, corned beef, bacon and sausage products by hand or with electric slicers.
- Cut meat efficiently by breaking product down into sub-primal and retail cuts.
- Disposed of expired meats in accordance with food safety regulations.
- Maintained fully stocked retail shelves while rotating perishable products to prevent expiration and waste.
- Complied with federal, state and local sanitation regulations and department procedures.
- Closely monitored display and refrigerator temperatures to ensure safety and quality of products.
- Followed emergency procedures in event of workplace accidents.
- Maintained proper food temperatures for various products.
- Executed daily production schedule and preparation requirements obtained from chef.
- Provided exceptional customer service, resolving issues and ensuring satisfaction with meat purchases.
- Conducted quality inspections of meat deliveries to ensure compliance with health regulations.
- Cut, wrapped, weighed and labeled orders for customers.
- Sharpened knives on daily basis for optimal use and longevity.
- Answered customer questions about specific products and cut meats to specifications.
- Properly stored meat to decrease waste and increase product freshness span.
- Cut, trimmed and grinded meats to prepare for cooking form.
Education
Licensed In Tennessee - Pharmacy Technician
Bryan University Arizona
04.2024 - 12.2024
Troy Highschool
Troy , MTSkills
- Customer service
- Inventory management
- Problem solving
- Attention to detail
- Customer advising
- Administrative tasks
- Quality control
- Multitasking capacity
- Equipment inspection
- Cleaning and sanitization
- Relationship building
- Continuous improvement
References
References available upon request.
Timeline
Master of Ceremonies
Wire and Wood Coffeehouse
02.2025 - 02.2026
Gas Station Clerk
Greeneville Oil & Petroleum
01.2025 - 02.2025
Licensed In Tennessee - Pharmacy Technician
Bryan University Arizona
04.2024 - 12.2024
Travel Consultant
Flip Flops and Rest Stops Adventure Planning
07.2023 - Current
Meat Cutter
Food City K-VA-T
06.2019 - 07.2023
Troy Highschool