Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rocky Hernández

Memphis

Summary

Customer-oriented parts manager with several years of experience in business operations and sales support to meet customer demands. Adaptive transportation and distribution professional with expertise in customer service, inventory control, cost savings and staff management. Resourceful leader with solid background in parts management.

Overview

10
10
years of professional experience

Work History

Parts Manager

AutoNation
Memphis
01.2022 - Current
  • Monitored stock levels regularly to avoid backorders or shortages.
  • Maintained records of all orders placed, received, and shipped.
  • Reviewed purchase requisitions to verify accuracy of requested items.
  • Investigated discrepancies between physical inventories and records.
  • Resolved customer inquiries related to part availability or quality issues.
  • Inspected returned parts for damage before restocking shelves.
  • Collaborated with other departments to ensure timely deliveries.
  • Implemented improvements to streamline the ordering process.
  • Trained new staff members on proper parts handling.
  • Ship and receive inventory manually in CDK.
  • CDK dealer management system

Territory Sales Manager

Autozone
Memphis
06.2015 - 12.2021
  • Monitored competitors' activities, pricing, and promotions in the region.
  • Led team meetings to ensure effective communication among all members of the sales team.
  • Conducted market research to identify new business opportunities within the territory.

Education

High School Diploma -

Bartlett High School
Memphis, TN
05-1998

Skills

  • Inventory management
  • Order processing
  • CDK software
  • Parts sourcing

Timeline

Parts Manager

AutoNation
01.2022 - Current

Territory Sales Manager

Autozone
06.2015 - 12.2021

High School Diploma -

Bartlett High School
Rocky Hernández