Rodnesha Williams
Nashville
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
CNA
Heartland Health Care Center
10.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
TriStar Centennial Medical Center
01.2024 - 08.2024
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Public Area Attendant
Gaylord Opryland Resort & Convention Center
11.2023 - 02.2024
- Improved overall cleanliness by efficiently executing daily cleaning tasks in public areas.
- Reduced customer complaints by promptly addressing and resolving housekeeping issues in public areas.
- Assisted other departments as necessary, providing additional support during peak occupancy periods or staff shortages.
- Maintained inventory levels of cleaning supplies, ensuring availability for daily use and minimizing waste.
Psychiatric Technician
Middle Tennessee Mental Health Institute
08.2022 - 12.2023
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Charted on each patient daily.
- Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
- Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
Housekeeper
Omini Hotel
12.2022 - 05.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in guest rooms.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
CNA
Trevecca Center for Rehabilitation and Healing
08.2020 - 08.2022
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Housekeeper
Home2 Suites By Hilton
07.2018 - 12.2020
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Cleaning Ambassador
Block by Block
04.2016 - 07.2018
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
- Evaluated progress towards achieving mission goals using key performance indicators and implemented necessary changes for continuous improvement.
- Developed and maintained extensive network of community contacts, resulting in increased visibility.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
Overnight Stocker
Walmart
01.2015 - 06.2016
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Store Clerk
Save A Lot
09.2013 - 06.2015
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
Education
Certificate - CERTIFIED NURSING ASSISTANT
NASHVILLE HEALTH CAREER CENTER LLC OF CARERI
Nashville, TN08.2022
High School Diploma - Business
Maplewood High School
Nashville, TN05.2013
Skills
- Time management
- Compassion and empathy
- Attention to detail
- Complex Problem-solving
- Multitasking and organization
- Problem-solving
- Team collaboration
- Flexibility and adaptability
- Cultural sensitivity
- Reliable team player
- Activity planning
- Quick problem solver
Timeline
CNA
Heartland Health Care Center
10.2024 - Current
CNA
TriStar Centennial Medical Center
01.2024 - 08.2024
Public Area Attendant
Gaylord Opryland Resort & Convention Center
11.2023 - 02.2024
Housekeeper
Omini Hotel
12.2022 - 05.2023
Psychiatric Technician
Middle Tennessee Mental Health Institute
08.2022 - 12.2023
CNA
Trevecca Center for Rehabilitation and Healing
08.2020 - 08.2022
Housekeeper
Home2 Suites By Hilton
07.2018 - 12.2020
Cleaning Ambassador
Block by Block
04.2016 - 07.2018
Overnight Stocker
Walmart
01.2015 - 06.2016
Store Clerk
Save A Lot
09.2013 - 06.2015
Certificate - CERTIFIED NURSING ASSISTANT
NASHVILLE HEALTH CAREER CENTER LLC OF CARERI
High School Diploma - Business
Maplewood High School