Roisha Holmes
Murfreesboro
Summary
Insightful professional in the scientific research and analysis sector, known for high productivity and efficiency in task completion. Possess specialized skills in data interpretation, laboratory management, and statistical analysis. Excel in teamwork, problem-solving, and adaptability, ensuring seamless collaboration and innovative solutions to complex challenges.
Overview
8
8
years of professional experience
Work History
Warehouse Worker/ Learning Trainer Interim
Amazon
11.2020 - Current
- Investigated any reported problems regarding shipping errors or damages.
- Followed established guidelines for picking orders accurately.
- Conducted orientations to familiarize new hires with company policies, procedures, and expectations.
- Designed interactive exercises and activities to engage learners in the material being taught.
- Provided ongoing support and mentoring to employees throughout their onboarding process.
Grocery Stocker
Gordan Food Service
10.2018 - 10.2020
- Stocked shelves with products based on customer demand and sales trends.
- Moved heavy merchandise around the store using pallet jacks or other necessary equipment.
- Built promotional displays for featured products in accordance with corporate marketing plans.
Customer Service Representative
Sears
11.2016 - 01.2019
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained a high level of professionalism when dealing with difficult customers.
- Answered customer inquiries via phone, email, and chat.
- Resolved customer complaints promptly and efficiently.
- Developed positive relationships with customers through friendly interactions.
Education
Forensic Science
Middle Tennessee State University
08-2021
Associate of Applied Science - Forensic Technology, Biotechnology
Southwest Tennessee Community College
05-2016
Skills
- Biology
- Clerical
- Lab Experiences
- Administrative
- Biotechnology
- Chemistry
- Retail
- Organization
- Self-motivated and disciplined
- Packaging and labeling
- Picking and packing
- Cleaning and organizing
Affiliations
- CERT Community Emergency Response Team
- Southwest TN Community College Campus Activity Board Vice President
Timeline
Warehouse Worker/ Learning Trainer Interim
Amazon
11.2020 - Current
Grocery Stocker
Gordan Food Service
10.2018 - 10.2020
Customer Service Representative
Sears
11.2016 - 01.2019
Forensic Science
Middle Tennessee State University
Associate of Applied Science - Forensic Technology, Biotechnology
Southwest Tennessee Community College