Ronald Bruce
College Grove
Summary
Versatile office and administrative support professional with comprehensive experience in various office environments. Strong communicator and leader, who engages effectively with team members to execute tasks accurately and efficiently. Background in customer support and problem resolution. Strengths include proficiency using various office software applications, attention to detail, the ability to multitask, and efficient time management. As a goal driven individual who is able to adapt quickly to new challenges, I would make a great addition to your company.
Overview
14
14
years of professional experience
Work History
Office Associate, Revenue Management Department
City Of Franklin
Franklin
03.2022 - 08.2023
- Completed various office operations.
- Scanned, electronically filed permits, license, documents.
- Inputted data into computer systems in an accurate and timely manner
- Distributed files to authorized city employees.
- Handled confidential documents in accordance with legal regulations.
- Used Microsoft 365; Excel, Edge, Teams, SharePoint, Viva, OnBase Client, Cisco Jabber.
Maintenance Worker, Streets Department
City of Franklin
Franklin
04.2021 - 03.2022
- Maintained landscape within the city.
- Operated landscaping equipment including mowers, trimmers, and blowers daily.
- Collaborated with team members to execute landscape projects efficiently.
- Performed routine maintenance on all types of landscaping equipment.
- Repaired equipment and machinery, performing maintenance according to updated industry standards.
Utilities Locator, Water Department
City of Franklin
Franklin
03.2017 - 04.2021
- Responded to customer inquiries regarding utility location services.
- Coordinated with contractors, developers, administrators on jobs and projects in the city.
- Communicated effectively with stakeholders to ensure project alignment and requirements.
- Monitored compliance with safety protocols during field operations and assessments.
- Located all utilities within the City of Franklin.
- Maintained a detailed database of all properties located by utilizing GIS mapping technology.
- Used One-Call ticket system database, Korweb ticket management system, Collector ArcGIS, ESRI ArcGIS.
Utility Service Worker, Water Department
City Of Franklin
Franklin
10.2016 - 03.2017
- Responded promptly to customer service requests and inquiries.
- Installed and repaired water service lines within the city of Franklin.
- Operated utility vehicles for service and maintenance tasks.
- Conducted routine inspections on utility lines and equipment.
- Performed routine maintenance on utility systems such as water mains, sewage lines.
- Collaborated with team members to ensure safety compliance standards.
- Participated in training sessions related to safe operation of equipment and use of hazardous materials.
Machine Operator
Williamson County Highway Department
Franklin
06.2009 - 08.2016
- Ensured safety and maintained appearance of roads, bridges, rights of way.
- Operated machinery for road maintenance and construction projects, as well as appearance of rights of way in the county.
- Collaborated with team members to complete daily work assignments efficiently.
- Conducted routine inspections to ensure equipment safety and functionality.
- Maintained and repaired machinery and vehicles.
- Followed safety protocols to minimize risks on job sites consistently.
- Road safety protocol experience in inclement weather conditions.
Skills
- Strong Communicator
- Team collaboration
- Customer Service and Support
- Office Operations
- Software and Database Management
- Data Entry
- Attention to detail
- Team Leadership
- Safety Programs and Discipline
- Adaptability & Flexibility
- Resolute Worker
- Can Do Attitude
Education
Department of Labor and Workforce Development | Nashville, Tennessee
General Education Development Diploma
12/2008
Timeline
Office Associate, Revenue Management Department
City Of Franklin
03.2022 - 08.2023
Maintenance Worker, Streets Department
City of Franklin
04.2021 - 03.2022
Utilities Locator, Water Department
City of Franklin
03.2017 - 04.2021
Utility Service Worker, Water Department
City Of Franklin
10.2016 - 03.2017
Machine Operator
Williamson County Highway Department
06.2009 - 08.2016