Ronnie Carroll
Finley
Summary
Dynamic Territory Supervisor at Security Finance with a proven track record in sales strategy development and relationship building. Successfully boosted revenue by identifying business opportunities and enhancing team productivity through effective training and mentoring. Skilled in operations management and conflict resolution, driving exceptional customer satisfaction and loyalty.
Overview
26
26
years of professional experience
Work History
Territory Supervisor
Security Finance, Financial Services
11.1999 - Current
- Increased sales by establishing strong relationships with key clients and implementing strategic marketing initiatives.
- Managed a team of sales representatives for optimal territory coverage and increased overall productivity.
- Provided comprehensive training to new hires, ensuring they were equipped with the skills necessary to succeed in their roles.
- Expanded product offerings through successful negotiations with vendors, resulting in increased revenue streams for the company.
- Ensured customer satisfaction by addressing concerns promptly and providing exceptional service.
- Utilized strong negotiation skills to secure advantageous agreements with both clients and suppliers, contributing to overall profitability.
- Analyzed market trends and competitor activity, adjusting tactics as necessary to maintain a competitive edge.
- Collaborated with cross-functional teams to develop comprehensive solutions for customers, leading to increased loyalty and repeat business.
- Conducted regular performance evaluations for team members, offering constructive feedback and support for continued professional growth.
- Developed contingency plans proactively addressing unforeseen challenges while minimizing disruption to ongoing operations.
- Boosted revenue by identifying potential business opportunities within the assigned territory.
- Streamlined operations by optimizing territory assignments and reducing redundancies in workload distribution.
- Implemented best practices within the sales team, fostering a culture of continuous improvement and driving overall performance.
- Assessed territorial needs regularly; provided tailored recommendations based on unique client requirements which led to higher satisfaction rates.
- Implemented effective time management techniques, allowing for efficient prioritization of tasks and responsibilities within the role.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Monitored daily sales performance and provided feedback to each team member.
- Maintained up-to-date knowledge of products and services offered to customers.
- Communicated customer feedback and complaints to team members to promote proper resolution.
- Trained and coached sales team members on best practices for customer service and sales techniques.
- Facilitated regular team meetings to discuss challenges, successes and strategies.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Improved productivity of customer service team by leading training initiatives and revamping schedules.
Education
Marketing, Economics, Social Studies, AutomaticsClass
Dyersburg High School
Dyersburg, TN05.1985
Skills
- Sales presentations
- Merchandising strategies
- Social media marketing
- Sales strategy development
- Relationship building
- Training and mentoring
- Team building
- Employee motivation
- Coaching and mentoring
- Conflict resolution
- Analytical thinking
- Operations management
- Policy and procedure development
- Payroll processing
- Staff management
- Task delegation
- Processes and procedures
- Quality control
- Documentation and reporting
- Strategic planning
- Inventory control
- Workflow management
- Policy enforcement
- Priority management
- Employee development
- Risk management
Timeline
Territory Supervisor
Security Finance, Financial Services
11.1999 - Current
Marketing, Economics, Social Studies, AutomaticsClass
Dyersburg High School
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