Rosie Garcia-Hernandez
Knoxville
Summary
Reliable Day or Nighly Babysitter with relevant experience in providing quality childcare during parents' evening engagements. Strengths include creating fun, engaging, and educational activities that promote development while ensuring safety at all times. Known for building strong relationships with families to understand specific needs and preferences. Past roles have resulted in high satisfaction rates among parents due to peace of mind provided by responsible babysitting services. Very dependable person who takes excellent care of the people who she watches day or nnight.She follows the rules put into place as scheduled. She is a night person too, so if you stay out later she doesn't mind. She is use to staying up over nightly hours also.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
23
23
years of professional experience
1990
1990
years of post-secondary education
Work History
Babysitting
Jasmine Mendoza
Knoxville
11.2019 - Current
- Developed trusting relationships with both parents and children through consistent interaction throughout babysitting engagements.
- Coordinated special requests such as flowers, special treats, babysitting services.
- Took photos of special moments throughout babysitting sessions.
- Reading to them at bedtime.
- Sitting by them when sick.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Greeted visitors and clients, ensuring a welcoming environment.
- Scheduled appointments and maintained calendar for office personnel.
- Assisted in maintaining office supplies, placing orders as needed.
- Provided administrative support to staff, including filing and data entry tasks.
- Maintained confidentiality of sensitive information while handling inquiries.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed payments and updated accounts to reflect balance changes.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted with special projects assigned by management when required.
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
Took care of my grandmother
Minnie Juanita Jones
Knoxville
01.2009 - 09.2026
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Tattoo receptionist
Whites Legacy Tattoo Shop
Knoxville
08.2016 - 09.2018
- Greeted clients warmly and ensured a welcoming atmosphere at the tattoo shop.
- Managed appointment scheduling and maintained the booking system effectively.
- Answered phone calls promptly and addressed customer inquiries professionally.
Care taker of my mother
Loretta Garcia
Riverside
05.2003 - 01.2005
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bellflower Adult School
Bellflower, CASkills
- Childcare management
- Care Taker
- Adult Care Taker
- Appointment scheduling
- Customer service
- Administrative support
Timeline
Babysitting
Jasmine Mendoza
11.2019 - Current
Tattoo receptionist
Whites Legacy Tattoo Shop
08.2016 - 09.2018
Took care of my grandmother
Minnie Juanita Jones
01.2009 - 09.2026
Care taker of my mother
Loretta Garcia
05.2003 - 01.2005
Bellflower Adult School