Rosie Lattimore
Goodlettsville
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Overview
10
10
years of professional experience
Work History
Material Follow Up
CEVA Logistics Inc.
Mount Juliet, TN
11.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Authorization Specialist
Lincare Inc
Clearwater, FL
09.2021 - 09.2025
- Processed patient authorization requests efficiently, ensuring timely communication with healthcare providers.
- Verified insurance eligibility and benefits, reducing delays in patient care delivery.
- Collaborated with team members to resolve complex authorization issues, enhancing workflow efficiency.
- Maintained accurate records of authorizations and denials, supporting compliance with regulatory standards.
- Utilized electronic health record systems to streamline the authorization process and improve data accuracy.
- Analyzed trends in authorization outcomes, providing insights to improve operational effectiveness.
- Communicated effectively with patients regarding their authorization status, fostering trust and satisfaction in services provided.
- Optimized workflow processes through effective communication between departments regarding authorization needs and statuses.
- Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
- Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
- Contributed to team goals by consistently meeting or exceeding individual productivity targets for processing authorization requests.
- Maintained compliance with HIPAA regulations, safeguarding sensitive patient information during the authorization process.
CSR
Speedway
Lebanon, TN
10.2019 - 11.2020
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.
- Operated all kitchen equipment safely to avoid injuries.
- Frosted and decorated doughnuts, sweet rolls, pastries and cookies.
- Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
- Replenished food items from inventory and rotated ingredients to use oldest products first.
- Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
- Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
- Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
- Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Cashier
Twice Daily's
Lebanon, TN
04.2020 - 05.2020
- Provided assistance with purchases, locating items and signing up for rewards programs.
- Helped customers find specific products, answering questions and offering advice.
- Processed returned items in accordance with store policy.
- Assisted manger with completing end-of-day counts
- Worked closely with front-end staff to assist customers.
- Properly verified customer identification for alcohol or tobacco purchases.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Trained new employees in cashiering procedures, offering assistance in resolving issues.
- Processed customer payments quickly and returned exact change and receipts.
- Welcomed customers, offering assistance to help find necessary store items.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Wiped down counters to remove debris and maintain cleanliness.
- Wrapped items and bagged purchases
Appeals Specialist
Cgs Administrators LLC
Nashville, TN
10.2016 - 07.2019
- Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
- Prescreened and reserched appeals
- Worked closely with nurses to get appeals processed and paid
- Worked with overpaymnt recorvery team
- Collaborated with others to discuss new contract opportunities.
- Earned reputation for good attendance and hard work.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to providers through phone conversations.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Handled all delegated tasks, including daily and special.
- Supported the QIC by compiling paperwork for the review of certin claims.
- Worked closely with the claims department to insure accurate billing.
- Performed site evaluations, customer surveys and team audits.
- Utilized Microsoft Office and Excell to compile data gathered from various sources.
Appeals Specialist
Kelley Services Temporary Company
Nashvile, TN
05.2016 - 10.2016
- Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
- Prescreened and reserched appeals
- Worked closely with nurses to get appeals processed and paid
- Worked with overpaymnt recorvery team
- Collaborated with others to discuss new contract opportunities.
- Earned reputation for good attendance and hard work.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to providers through phone conversations.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Handled all delegated tasks, including daily and special.
- Supported the QIC by compiling paperwork for the review of certin claims.
- Worked closely with the claims department to insure accurate billing.
- Performed site evaluations, customer surveys and team audits.
- Utilized Microsoft Office and Excell to compile data gathered from various sources.
Education
High School Diploma -
Lebanon High School
Lebanon, TN11-2000
Associate of Applied Science - Medical Assisting
High-Tech Institute - Atlanta
Marietta, GA06-2007
Bachelor of Science - Business Administration
Strayer University
Washington, DCSkills
- Maintains strict confidentiality
- Results-oriented
- Strong planning skills
- Strong work ethic
- Team player with positive attitude
- Good communication skills
- POS systems
- Issue resolution
- Liquor regulations and compliance
- Cash drawer balancing
Education and Training
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Timeline
Authorization Specialist
Lincare Inc
09.2021 - 09.2025
Material Follow Up
CEVA Logistics Inc.
11.2020 - Current
Cashier
Twice Daily's
04.2020 - 05.2020
CSR
Speedway
10.2019 - 11.2020
Appeals Specialist
Cgs Administrators LLC
10.2016 - 07.2019
Appeals Specialist
Kelley Services Temporary Company
05.2016 - 10.2016
Associate of Applied Science - Medical Assisting
High-Tech Institute - Atlanta
Bachelor of Science - Business Administration
Strayer University
High School Diploma -
Lebanon High School