Rosmyt Sandia
Murfreesboro
Summary
Results-driven professional skilled in employee training and team collaboration within fast-paced retail environments. Demonstrated success in improving operational consistency and customer satisfaction while fostering a positive team atmosphere. Organized and efficient front-end associate recognized for strong customer service and problem-solving skills. Experienced in training new employees and enhancing the customer experience through effective communication and teamwork.
Overview
3
3
years of professional experience
Work History
Front End Associate
Walmart
Smyrna
08.2025 - Current
- Operated cash register, processing transactions efficiently while ensuring accuracy.
- Handled inquiries and resolved issues promptly to improve customer satisfaction.
- Monitored transactions to prevent theft and ensure proper item scanning.
- Trained new employees on self-checkout procedures and customer service practices.
- Followed company policies regarding cash handling and security protocols.
Server
Cinco De Mayo Mexican Restaurant
Murfreesboro
06.2023 - 08.2025
- Executed opening and closing tasks, including dining area setup and supply restocking.
- Enhanced customer experience by greeting guests, answering queries, and recommending specials.
- Addressed guest inquiries and complaints promptly while maintaining professionalism.
- Collaborated with hosts, bussers, and kitchen staff to ensure efficient service delivery.
- Facilitated training for new servers to promote operational consistency.
- Processed reservations and to-go orders to improve efficiency for customers and restaurant.
Cashier
Little Caesars
Naples
06.2022 - 11.2022
- Assisted customers with purchases and provided product information.
- Operated cash register and processed transactions efficiently.
- Managed inventory by restocking shelves and organizing merchandise.
Education
Associate of Science - Elementary Education
Motlow State Community College
Smyrna, TNSkills
- Effective communication
- Customer service and support
- Employee training and development
- Team collaboration
- Problem solving
- Product knowledge
- Retail sales expertise
- Financial management
- Professionalism and positivity
- Hospitality service skills
- Organizational abilities
- Bilingual communication: English and Spanish
Languages
English
Professional
Spanish
Native/ Bilingual
Affiliations
JROTC
Timeline
Front End Associate
Walmart
08.2025 - Current
Server
Cinco De Mayo Mexican Restaurant
06.2023 - 08.2025
Cashier
Little Caesars
06.2022 - 11.2022
Associate of Science - Elementary Education
Motlow State Community College