Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rosmyt Sandia Quintero

Murfreesboro

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Cinco De Mayo Mexican Restaurant. Proven ability to manage high-pressure situations while enhancing guest engagement and satisfaction. Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere. Offering combination of strong organizational skills and aptitude for problem-solving, eager to learn and develop in event management field. Brings solid understanding of coordination and planning principles, coupled with ability to effectively manage logistics and vendor relationships. Ready to use and develop these skills in Event Manager role.

Overview

3
3
years of professional experience

Work History

Host/Server

Cinco De Mayo Mexican Restaurant
06.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted the managers in any tasks they needed help with.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.

Cashier

Little Caesars
08.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

High School Diploma -

Blackman High School
Murfreesboro, TN
05-2025

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Guest engagement
  • Cash handling
  • Exceptional customer service
  • Strong work ethic
  • Social media management
  • Photo and video editing
  • Teamwork and collaboration
  • Content creation
  • Problem-solving
  • Advertising
  • Event management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Host/Server

Cinco De Mayo Mexican Restaurant
06.2023 - Current

Cashier

Little Caesars
08.2022 - 10.2022

High School Diploma -

Blackman High School
Rosmyt Sandia Quintero