Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ruhan Patel

Pulaski,TN

Summary

I am a current high school senior who has multiple years of experience in the fast food and hospitality industry. I focus on delivering exceptional support for customer needs. I also give full effort in managing concerns and resolve conflicts to maximize customer satisfaction.

Overview

3
3
years of professional experience

Work History

Front Desk Associate

Chartwell Hospitality
08.2023 - Current
  • Strived for guest satisfaction by addressing inquiries and providing accurate information.
  • Effective in check-in and check-out processes for improved efficiency and reduced wait times.
  • Resolved guest issues effectively, ensuring a positive customer experience.
  • Cooperated with housekeeping staff to ensure nearly perfect room transitions and availability.
  • Managed approximately 20 incoming calls per day from customers.

Shift Manager

Ashok Patel
03.2021 - 08.2023
  • Improved overall team performance by effectively completing tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns immediately and professionally.
  • Promoted a positive work environment through open communication and constructive feedback.

Front Desk Associate

Sharad Patel
11.2020 - 08.2021
  • Strived for guest satisfaction by addressing inquiries and providing accurate information.
  • Effective in check-in and check-out processes for improved efficiency and reduced wait times.
  • Resolved guest issues effectively, ensuring a positive customer experience.
  • Cooperated with housekeeping staff to ensure nearly perfect room transitions and availability.

Education

High School Diploma -

Columbia Academy
Columbia, TN
05.2024

Skills

  • Business Administration
  • Front Desk
  • Mail Handling
  • Word Processing
  • Time Management
  • File Management
  • Problem-Solving Skills
  • Social Perceptiveness
  • Conflict Management
  • Cash Handling
  • Staff Management

Languages

Gujarati
Native or Bilingual
Hindi
Professional Working

Timeline

Front Desk Associate

Chartwell Hospitality
08.2023 - Current

Shift Manager

Ashok Patel
03.2021 - 08.2023

Front Desk Associate

Sharad Patel
11.2020 - 08.2021

High School Diploma -

Columbia Academy

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Ruhan Patel