RUSSELL KILBURN
Tullahoma
Summary
Dynamic professional with extensive experience in managing plant operations and leading high-performing teams. Expertise in safety compliance, preventive maintenance strategies, and effective communication. Committed to fostering a culture of safety and operational excellence while consistently achieving key performance metrics.
Overview
8
8
years of professional experience
Work History
Plant Operations Manager
NHC Tullahoma
Tullahoma
2023.09 - Current
- Managed daily plant operations to ensure efficient workflow and production.
- Supervised staff to maintain high safety and compliance standards.
- Monitored daily operations of the plant, ensuring safety protocols were followed.
- Ensured compliance with all local, state, and federal regulations regarding plant operations.
- Coordinated maintenance schedules for equipment to minimize downtime.
- Developed preventative maintenance program for plant operations.
- Implemented process improvements to enhance operational efficiency and quality.
- Adjusted and improved processes to maximize efficiency.
- Monitored production metrics to identify areas for performance enhancement.
- Established key performance indicators to monitor progress towards goals.
- Collaborated with cross-functional teams to address operational challenges effectively.
- Assisted in developing policies and procedures for the efficient operation of the plant.
- Evaluated employee job performance and provided feedback.
- Trained new employees on safety protocols and operational procedures.
- Conducted regular inspections of the facility to ensure a safe working environment.
- Oversaw inventory control system to ensure adequate supplies were available.
- Managed budgeting and forecasting activities related to plant operations.
- Directed team members on daily tasks to ensure smooth operations. and leadership to all levels of employees and managers.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Maintenance Assistant
TrustPoint Hospital
Murfreesboro
2022.09 - 2023.09
- Inspected equipment and systems to verify proper functioning and identify maintenance needs.
- Conducted preventive maintenance on machinery to ensure optimal performance.
- Performed regular maintenance and repair of facility equipment and systems, such as HVAC units, plumbing fixtures, electrical wiring and lighting.
- Completed minor electrical, plumbing and HVAC maintenance for building occupants.
- Repaired minor damages to walls, floors and ceilings caused by wear-and-tear or vandalism.
- Detected and repaired hazardous conditions or concerns that presented risk of accidents or injuries.
- Implemented preventive maintenance procedures to enhance operational efficiency.
- Maintained records of all repairs completed in a logbook for future reference.
- Collaborated with team members to address maintenance requests efficiently.
- Assisted with routine maintenance tasks throughout TrustPoint Hospital facilities.
- Supported equipment installations and repairs.
- Ordered parts, supplies and equipment from suppliers or obtained needed items from storage rooms.
- Scheduled periodic tests on fire suppression systems such as sprinklers and extinguishers.
- Used hand and power tools to adjust, connect and disconnect wiring and tubings.
- Replaced worn and damaged parts to keep maintenance equipment fully functional.
- Followed safety protocols while operating maintenance machinery and tools.
- Used multimeters to test voltage and capacitance from electrical circuits.
- Diagnosed problems with complex mechanical components using diagnostic tools such as multimeters.
- Read and interpreted equipment manuals and work orders to perform required maintenance and service.
- Inspected main buildings and adjacent structures to check system functionality and assess repair needs.
- Supported cleaning and sanitization efforts in patient care areas.
- Performed routine cosmetic updates to enhance facility appearance. such as painting walls and replacing outdated fixtures.
- Participated in ongoing training and development in maintenance techniques and safety practices.
- Ensured compliance with local, state, and federal regulations regarding building maintenance.
- Reported safety hazards and maintenance issues to management to facilitate timely resolution.
- Adjusted devices or control instruments using hand tools, levels or straightedges.
Salesperson
Cooks Pest Cotrol
Shelbyville
2021.11 - 2022.09
- Developed key customer relationships to increase sales.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Developed and implemented strategies to meet sales quotas.
- Generated new business opportunities through cold calling campaigns.
- Collaborated with team members to develop effective sales plans.
- Provided exceptional customer service to clients regarding pest control solutions.
- Resolved customer complaints promptly and professionally to ensure satisfaction.
- Informed customers on effective pest control strategies to enhance their understanding. on pest prevention methods and product usage.
- Assisted customers in selecting appropriate products or services for their needs.
- Advised customers on the latest product features and benefits.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Engaged customers in light-hearted discussions to foster a positive atmosphere during their visit. with customers to provide friendly atmosphere and smooth shopping experience.
- Conducted thorough inspections of properties to identify pest issues.
- Collaborated with team members to improve service delivery processes.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Negotiated deals and handled complaints or objections.
- Prepared and delivered appropriate presentations on products and services.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Produced sales documents, finalized deals and filed records.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Maintenance Manager
Tullahoma Village Apartments
Tullahoma
2021.01 - 2021.11
- Implemented preventative maintenance schedules for all building systems and equipment.
- Supervised maintenance staff to ensure timely completion of repair tasks.
- Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Developed work plans for routine upkeep and emergency repairs across the community.
- Coordinated with vendors to purchase replacement parts.
- Cultivated vendor relationships to streamline specialized repairs and maintenance projects.
- Managed inventory of maintenance supplies and ordered materials.
- Communicated with residents regarding ongoing maintenance issues and service requests.
- Trained new staff on proper maintenance procedures and safety protocols.
- Performed regular property inspections to identify repair needs and address safety hazards proactively.
- Scheduled routine inspections of all areas within facility premises.
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Maintained records of repairs, service requests, costs.
- Ensured compliance with safety regulations and standards.
- Assigned duties to workers according to their skillsets.
- Led a team of employees by overseeing daily progress reports and managing project planning.
- Organized work orders, assigned tasks to staff members and tracked progress of repairs and maintenance projects.
- Monitored completed work orders to uphold quality control standards.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
- Drafted budgets for maintenance operations and monitored expenditures.
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Assigned work and monitored performance of project personnel.
- Proposed or approved modifications to project plans.
- Evaluated individual and team business performance and identified opportunities for improvement.
Maintenance Manager
Universal Linen
Winchester
2018.11 - 2020.12
- Supervised maintenance staff to ensure timely completion of repair tasks.
- Implemented preventative maintenance schedules for all building systems and equipment.
- Coordinated vendor services for specialized repairs, ensuring timely and effective project completion.
- Managed inventory of maintenance supplies, optimizing stock levels and ordering materials as needed.
- Conducted regular inspections of property to proactively identify and address repair needs and safety hazards.
- Trained new staff on proper maintenance procedures and safety protocols.
- Maintained records of repairs, service requests, costs.
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Maintained equipment performance by cleaning and lubricating components.
- Scheduled routine inspections of all areas within facility premises.
- Monitored the performance of all equipment to ensure proper functioning.
- Sourced replacement parts from vendors for maintenance needs.
- Diagnosed and repaired mechanical issues according to industry standards.
- Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Identified and analyzed problems with malfunctioning systems to determine necessary repairs.
- Managed the maintenance staff and their daily activities.
- Supervised installation, repair and upkeep of machinery and mechanical equipment.
- Ensured compliance with safety regulations and standards.
- Managed team of employees, daily progress reports and overall project planning.
- Organized work orders, assigned tasks to staff members and tracked progress of repairs and maintenance projects.
- Provided technical support in case of system malfunctions or breakdowns.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
- Delegated daily tasks to employees for resource management.
- Prepared reports detailing the status of all jobs being handled by the department.
- Conducted regular training sessions for maintenance personnel on safety protocols and best practices.
- Analyzed customer feedback about services provided by the department.
- Resolved conflicts among employees in the maintenance department.
- Drafted budgets for maintenance operations and monitored expenditures.
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality, and conformance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Assigned work and monitored performance of project personnel.
- Proposed or approved modifications to project plans.
- Evaluated individual and team business performance and identified opportunities for improvement.
Education
Electrical Repairer - Industrial Maintenance
Tennessee College of Applied Technology
Murfreesboro, TN1992-08
Skills
- Safety management
- Equipment management
- Safety compliance
- Preventive strategies
- Performance monitoring
- Operational excellence
- Process improvement
- Resource scheduling
- Staff training
- Problem solving
- Multitasking capabilities
- Effective communication skills
Timeline
Plant Operations Manager
NHC Tullahoma
2023.09 - Current
Maintenance Assistant
TrustPoint Hospital
2022.09 - 2023.09
Salesperson
Cooks Pest Cotrol
2021.11 - 2022.09
Maintenance Manager
Tullahoma Village Apartments
2021.01 - 2021.11
Maintenance Manager
Universal Linen
2018.11 - 2020.12
Electrical Repairer - Industrial Maintenance
Tennessee College of Applied Technology