RUSSELL TAYLOR
Nashville,TN
Summary
Reliable Regional Leasing and Training Director successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 3 years of management performance.
Overview
8
8
years of professional experience
Work History
Assistant Community Manager
Cortland
Nashville, TN
01.2023 - Current
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Facilitated move-in process for 75+ new residents by coordinating lease signing, apartment inspections, and key handovers while adhering to all legal requirements.
- Streamlined rent collection processes, resulting in improved on-time payments and reduced delinquencies.
- Organized community events to foster relationships among residents and promote sense of belonging.
- Assisted in reducing vacancy rates through effective marketing strategies and community outreach efforts.
Regional Leasing and Training Director
Asset Living
Nashville, TN
06.2022 - 12.2022
- Managed new employee orientation training process for more than 20 employees each year.
- Led daily, weekly and monthly coaching and feedback sessions
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
- Analyzed effectiveness of training programs at all levels and recommended updates
- Managed workflow between staff, coordinating documents, planning and creative material distribution
- Directed training programs and development paths for managers and supervisors.
Area Manager
Trinity Property Consultants
Nashville, TN
10.2021 - 06.2022
- Supervised 9 locations to enforce high-quality standards of operation.
- Maximized rental income while minimizing expenses through effective planning and control
- Reviewed financial forecasts, budget, and operational goals
- Assessed reports to evaluate performance, develop targeted improvements and implement changes
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters
- Led team to achieve company goals and exceed targets consistently, fostering positive work environment.
Community Manager
Trinity Property Consultants
Auburn, AL
09.2020 - 10.2021
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Collected rental payments from residents and kept meticulous records of delinquent accounts
- Successful move out/in of 250+ residents in a two week period
Resident Coordinator
Trinity Property Consultants
Starkville, MS
03.2019 - 09.2020
- Promoted positive relations between residents and staff
- Solved grievances and complaints by collaborating with residents
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents
- Strategized to improve resident care and satisfaction and held weekly resident events to continue a healthy relationship
- Resolved problems, improved operations and provided exceptional service
- Supported personal needs of residents dealing with diverse conditions.
Leasing Agent
Trinity Property Consultants
Starkville, MS
01.2016 - 03.2019
- Invited prospects to fill out application upon completion of property tour
- Marketed property to local businesses through collateral, emails and phone calls
- Distributed and followed up on tenant renewal notices
- Monitored advertising effectiveness by gathering information about market competition in local area.
Education
BBA - Business Administration
Mississippi State University
Starkville, MS05.2018
Skills
- Relationship building and management
- Controlling costs
- Staff Development
- Business development and planning
- Goals and performance
- Operations
Timeline
Assistant Community Manager
Cortland
01.2023 - Current
Regional Leasing and Training Director
Asset Living
06.2022 - 12.2022
Area Manager
Trinity Property Consultants
10.2021 - 06.2022
Community Manager
Trinity Property Consultants
09.2020 - 10.2021
Resident Coordinator
Trinity Property Consultants
03.2019 - 09.2020
Leasing Agent
Trinity Property Consultants
01.2016 - 03.2019
BBA - Business Administration
Mississippi State University
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