Ryan Burton
Memphis
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches.
Overview
4
4
years of professional experience
Work History
Car Salesperson
Ford Motor Company
09.2023 - Current
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Maintained open lines of communication with colleagues across departments to ensure a seamless experience for clients throughout the entire sales process.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Located merchandise across various stores to address customer needs.
- Expanded dealership''s clientele through targeted outreach efforts, including local events and social media engagement.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Sales Associate
CarMax
05.2021 - 08.2023
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Developed strong rapport with customers and created positive impression of business.
- Streamlined administrative tasks such as inventory management and sales documentation, improving overall efficiency within the department.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Delivered high-quality service by addressing customer concerns promptly and professionally.
Customer Service Representative
Enterprise Rent-a-Car
10.2019 - 05.2021
- Managed timely and effective replacement of damaged or missing products.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Delivered prompt service to prioritize customer needs.
Education
BBA - Marketing
University of Memphis
Memphis, TN12.2023
High School Diploma -
Bartlett High School
Memphis, TN05.2019
Skills
- Financing Coordination
- Product Runs
- Sales Strategies
- Computer Proficiency and Microsoft Office/ Excel
- Friendly and Enthusiastic
- Building Customer Loyalty
- Consultative techniques
Timeline
Car Salesperson
Ford Motor Company
09.2023 - Current
Sales Associate
CarMax
05.2021 - 08.2023
Customer Service Representative
Enterprise Rent-a-Car
10.2019 - 05.2021
BBA - Marketing
University of Memphis
High School Diploma -
Bartlett High School
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