Individual seeking opportunities to develop a broader range of skills. Loves people and genuine interaction. Highly experienced at building personal clientele and networking through social media.
Overview
4
4
years of professional experience
Work History
Brand Ambassador
Wyndham Destinations
12.2024 - Current
Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Sales Lead
Belk
07.2023 - 12.2023
Trained, coached, and mentored new sales associates for maximum performance.
Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
Used POS system to process sales, returns, online orders, and gift card activations.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Shoe Specialist
Belk
06.2022 - 07.2023
Supported store management with daily tasks such as opening/closing procedures and cash register operations when required.
Contributed to a positive work atmosphere by actively participating in staff meetings and offering support to fellow employees whenever possible.
Educated customers on the benefits of various shoe features, helping them make confident purchasing decisions tailored to their needs.
Stockman
Hobby Lobby
04.2022 - 09.2022
Collaborated with sales team to ensure timely delivery of orders, resulting in higher customer satisfaction rates.
Changed sales floor signs to show current pricing and support product promotions.
Maintained equipment and ranch structures.
Consistently lifted materials weighing as much as 50+ pounds.
Sales Teammate
Buckle
04.2021 - 06.2022
Boosted sales revenue by developing and implementing effective sales strategies.
Drove team revenue totals by bringing in top sales numbers.
Exceeded sales targets consistently with strategic planning and focused execution.
Education
Some College—Architecture -
Mississippi State University
Starkville, MS
High School Diploma -
Lamar Christian School
Purvis, MS
Skills
Customer service
Effective communicator
Customer engagement
Exceptional communication
Customer relationship building
Sales expertise
Conflict resolution techniques
Country & Pop music artist
Learning Spanish
Accomplishments
Associate of the Year — Belk
Pacesetter — Belk
Credit Performance — Buckle
Corporate Newsletter Article — Buckle
Timeline
Brand Ambassador
Wyndham Destinations
12.2024 - Current
Sales Lead
Belk
07.2023 - 12.2023
Shoe Specialist
Belk
06.2022 - 07.2023
Stockman
Hobby Lobby
04.2022 - 09.2022
Sales Teammate
Buckle
04.2021 - 06.2022
Some College—Architecture -
Mississippi State University
High School Diploma -
Lamar Christian School
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Kelli LukertKelli Lukert
Senior Sales and Marketing Recruiter at Wyndham Destinations (Wyndham Worldwide) - WVOSenior Sales and Marketing Recruiter at Wyndham Destinations (Wyndham Worldwide) - WVO