Rylee Pinson
Portland
Summary
With a proven track record at Walgreens, I excel in problem-solving and customer service, maintaining a 98% accuracy in prescription filling. My expertise spans insurance verification to patient confidentiality, underpinned by compassionate patient care and efficient workflow optimization. I'm recognized for my ability to enhance team collaboration and patient satisfaction.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Walgreens
10.2024 - 01.2025
Created solutions to my patients insurance problems and maintained a 98% accuracy in filling prescriptions. Went above and beyond to help each patient. Answered questions about medications and followed HIPPA procedure. Always made sure work space was clean and sanitized. Empathized with my patients when they were upset. Kept medication shelves clean and organized.
Sales Associate
Shoe Sensation
05.2023 - 05.2024
Managed stock and inventory and made sure every item got put in the correct space. Helped customers find what they needed and wanted. Made sure to answer every question each customer had. Checked in on customers and showed them good pairs of shoes to make sale goals. Made sure work space was clean and organized. Greeted every customer with a friendly face. Handled cash sales and cashiering.
Crew Member
Subway
10.2021 - 04.2022
Worked here while I was finishing up high school. Greeted every customer with a smile. Made sure every customer was happy with the service and order provided. Put stock up correctly and neatly.
Education
Associate of Science - Science
Volunteer State Community College
Gallatin, TN05-2024
High School Diploma -
Penn Foster High School
Scranton, PA02-2022
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Insurance verification
- Supply restocking
- Pharmacy ethics
- Pharmacy and customer records management
- Drug inventory control
- Labeling accuracy
- Drug safety
- Interpreting orders
- Time management
- Active listening
- Goal oriented
- Customer service
- Problem-solving
- Conflict resolution
- Call center experience
- Critical thinking
Languages
English
Native or Bilingual
Timeline
Pharmacy Technician
Walgreens
10.2024 - 01.2025
Sales Associate
Shoe Sensation
05.2023 - 05.2024
Crew Member
Subway
10.2021 - 04.2022
Associate of Science - Science
Volunteer State Community College
High School Diploma -
Penn Foster High School
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