Spencer Boles
Harriman
Summary
At UPS, I enhanced delivery efficiency and reduced package damage rates, showcasing my problem-solving skills and commitment to customer service. Skilled in package handling and fostering teamwork, I consistently met tight deadlines, contributing to continuous improvement and a positive company reputation. While also handling hazmat materials, and ensuring they were handled, stored, labeled, and processed correctly.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Package Car Delivery Driver
UPS
06.2014 - 02.2025
- Enhanced efficiency by planning optimal delivery routes, taking into account traffic patterns and weather conditions.
- Reduced package damage rates by handling items with care throughout the entire delivery process.
- Completed necessary paperwork accurately, ensuring proper documentation of deliveries for both customers and management records.
- Effectively communicated with supervisors regarding any issues or concerns encountered during deliveries, contributing valuable feedback for continuous improvement efforts.
- Developed strong organizational skills while managing multiple tasks simultaneously under tight deadlines.
- Ensured vehicle safety through regular maintenance checks and addressing potential issues promptly.
- Demonstrated excellent problem-solving abilities when faced with unexpected challenges during the delivery process, finding solutions that satisfied both the customer''s needs and company expectations.
- Promoted a safe work environment by adhering to all company safety guidelines and regulations during daily operations.
- Contributed to the company''s positive reputation by exemplifying professionalism, reliability, and a strong work ethic in all interactions with clients and colleagues.
- Maintained positive relationships with clients, addressing their needs and concerns professionally and courteously.
- Utilized technology tools such as GPS devices and smartphones for efficient navigation, tracking delivery statuses, and updating client information as required.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Education
No Degree -
Bryan College
Dayton, TNNo Degree -
Roane State Community College
Harriman, TNHigh School Diploma -
Roane County High School
Kingston, TN05-2013
Skills
- Package handling
- Loading and unloading
- Warehouse operations
- Accident prevention
- Deadline oriented
- Hazardous materials handling
- Customer service
- Punctuality
- Emergency procedures
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking Abilities
Certification
hazmat package handling
F endorsement on drivers license
Timeline
Package Car Delivery Driver
UPS
06.2014 - 02.2025
No Degree -
Bryan College
No Degree -
Roane State Community College
High School Diploma -
Roane County High School
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