Seasoned Operations Manager and talented leader with 5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Operational efficiency management
Analytical problem-solving
Client support
Assessing performance outcomes
Staff management
Organizational management
Team leadership
Operations monitoring
Decision-making
Business planning
Client relationships
Staff training
Customer relationship management