Sabarinath A

• Handling pricing for Export and Imports- Sea freight (FCL & LCL) & AIR
• Gathering and analyzing shipping data to determine pricing models and preparing rate sheet.
• Monitoring all shipments ensuring that services are delivered to customer expectations
• Collecting customer's feedback on pricing, which helps adjust future quotes and improve the company's pricing strategies
• Handling business prospects-Inside sales for Freight forwarding and NVOCC division
• Identifying and generating new business opportunities through cold calling, networking and client meetings
• Monitoring market trends, competitor activities and industry developments to stay informed and adapt sales strategies accordingly
• Streamlining the operations and customer service department with my experience in previous concern.

• Managed centralized export operations in India, handling all documentation.
• Coordinated slot bookings and Hazardous shipment approvals with operators.
• Handled bookings, documentation, and port operations.
• Planned and maintained vessel dead freight services.
• Oversaw container dispatch and monitored logistics. Managed flow of empty containers.
• Handled distribution and return of empty containers with customers.
• Enhanced customer satisfaction levels by addressing operational issues proactively and resolving customer complaints promptly.
• Built strong relationships with external partners for seamless coordination
• Trained new team members

Develop content for Quant/ DILR/ Verbal sections for Mockat.com; Mockat's website for CAT and other MBA entrance tests

• Led production planning and outsourcing efforts, boosting output by 60% and reducing delivery delays.
• Managed logistics for outsourcing and assessed subcontract vendors.
• Oversaw production processes and ensured adherence to schedules.
• Implemented 5S and 6Sigma initiatives for efficiency.
• Handled material procurement and coordinated SAP Hana operations.
• Coordinated compliance with IATF 16949 standards.