Sabrina Harris
Cunningham
Summary
Accomplished Manager at McDonald's with a proven track record in kitchen management and customer service excellence. Expert in safe food handling and fostering teamwork, significantly enhancing customer satisfaction and operational efficiency. Skilled in dough handling and ingredients preparation, adept at motivating teams to exceed performance goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pizza Maker
Martelz
04.2024 - 01.2025
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Manager
Mcdonalds
03.2018 - 11.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
GED -
Adult Education
Clarksville, TN05-2025
Skills
- Teamwork and collaboration
- Customer service
- Safe food handling
- Food safety
- Flexible schedule
- Order preparation
- Ingredients preparation
- Dough handling
- Kitchen management
- Customer order management
- Order taking and processing
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- Food Safety Manager Certification (FSMC) - State Departments of Health or Independent Agencies.
Timeline
Pizza Maker
Martelz
04.2024 - 01.2025
Manager
Mcdonalds
03.2018 - 11.2023
GED -
Adult Education
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