Sabrina Leonard
Hendersonville
Summary
Highly skilled Medical Office Specialist with experience in managing medical office operations, patient scheduling and healthcare billing. Strengths include solid understanding of medical terminology, exceptional organizational skills and proficiency in electronic health records systems. Previous roles have demonstrated improved workflow efficiency and enhanced patient satisfaction through quality service delivery.
Overview
2026
2026
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Medical Office Specialist
Tennessee heart and Vascular
Nashville
09.2018 - Current
- Managed patient scheduling and appointment confirmations for efficient office operations.
- Assisted in verifying insurance information and processing patient registrations.
- Coordinated communication between patients and healthcare providers effectively.
- Handled incoming calls and responded to inquiries with professionalism.
- Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork, and provided directions to exam rooms.
- Ensured compliance with HIPAA regulations regarding privacy of patient information.
- Answered and directed incoming calls in a professional manner.
- Provided translation services between English-speaking providers and Spanish-speaking patients.
- Scheduled appointments for patients via phone and in person.
- Assisted with referrals and prepared medical records for patients.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Certified Nurse's Assistant
Frazier foot and ankle
Gallatin
07.2013 - 09.2018
- Assisted with patient admissions, paperwork, and insurance verification.
Certified Nursing Assistant
Sumner Regional Medical
Gallatin
Education
MOS - Medical Office Specialist
Nashville College of Medical Careers
Nashville , TN 05.2003 - 05.2004
Skills
- Insurance verification
- Patient scheduling
- Electronic health records
- Team collaboration
Certification
Nats nurse assistant May 2013
Timeline
Medical Office Specialist
Tennessee heart and Vascular
09.2018 - Current
Certified Nurse's Assistant
Frazier foot and ankle
07.2013 - 09.2018
MOS - Medical Office Specialist
Nashville College of Medical Careers
05.2003 - 05.2004
Certified Nursing Assistant
Sumner Regional Medical