Sabrina Smith
Memphis
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
Work History
Security Officer
Allied Universal Security Services
07.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Security Supervisor
Phelps Security
07.2023 - 02.2024
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Assistant Manager
City Gear Clothing Store
02.2018 - 11.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Recreation Coordinator
Job Corps Center
06.2014 - 03.2020
- Improved customer satisfaction with recreational services by regularly soliciting feedback and making necessary adjustments.
- Planned and evaluated recreation and athletic programs with recreation director to support community.
- Devised thorough evaluation tools measuring participant satisfaction levels with specific aspects of each program offering valuable insight into areas needing improvement.
- Maintained safe and clean facilities at all times, conducting regular inspections and addressing any issues promptly.
- Assigned schedules and specific tasks to workers for optimal coverage.
- Facilitated hiring, training and evaluation of staff.
- Coordinated supply orders, storage and distribution for program.
Sales Associate
Finish Line
06.2008 - 05.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Mitchell HigH
Memphis, TN05-2010
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
Timeline
Security Officer
Allied Universal Security Services
07.2024 - Current
Security Supervisor
Phelps Security
07.2023 - 02.2024
Assistant Manager
City Gear Clothing Store
02.2018 - 11.2021
Recreation Coordinator
Job Corps Center
06.2014 - 03.2020
Sales Associate
Finish Line
06.2008 - 05.2012
High School Diploma -
Mitchell HigH
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