Experienced Banking Professional: Over 16 years of progressive experience in managing sales, customer service, and operational teams in financial services, with a focus on exceeding sales targets and client satisfaction. Proven Leadership: Demonstrated ability to lead and grow teams, achieving significant results and enhancing customer engagement. Strategic Sales Expertise: Skilled in developing and implementing comprehensive strategies for revenue growth in competitive environments. Customer Relationship Management: Expert in fostering strong relationships with high-value clients, resulting in improved retention. Operational Excellence: Proficient in handling banking operations, ensuring compliance and efficiency. Training & Development: Adept at mentoring teams to achieve their potential and organizational goals.