Summary
Overview
Work History
Education
Skills
Timeline
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Sahra Mikhael

Lebanon

Summary

Dynamic computer technician with a friendly, positive attitude and a proven track record at FedEx. Skilled in diagnosing complex hardware issues and enhancing operational efficiency through technology upgrades. Adept at mentoring team members and fostering collaboration, ensuring high-quality customer service and effective problem-solving in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Computer Technician

FedEx
09.2020 - 11.2023
  • Diagnosed and resolved hardware and software issues for diverse computer systems.
  • Performed routine maintenance to ensure optimal performance of equipment and systems.
  • Assisted in implementing technology upgrades, improving operational efficiency across departments.
  • Trained new team members on troubleshooting techniques and best practices for system maintenance.
  • Best practices were also communicated during the training.

GXO

Verificient
01.2024 - 06.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Technology Education

Universal Asut
Egypt
07-2007

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Project Leadership& Process Improvement
  • Mentorship& Training

Timeline

GXO

Verificient
01.2024 - 06.2025

Computer Technician

FedEx
09.2020 - 11.2023

Technology Education

Universal Asut

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Sahra Mikhael