Saida Osman
Nashville
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
1
1
Certification
5
5
years of post-secondary education
9
9
years of professional experience
Work History
Warehouse Worker
Amazon
Nashville
02.2018 - Current
- Operated forklifts to transport goods throughout the warehouse.
- Packed and labeled customer orders for shipment accuracy.
- Conducted inventory checks to maintain stock levels and organization.
- Collaborated with team members to enhance efficiency of warehouse processes.
- Trained new employees on warehouse procedures and equipment usage to ensure smooth onboarding.
- Utilized handheld scanners for tracking product locations within the facility.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Followed established guidelines for picking orders accurately.
- Coordinated with other departments to successfully execute special projects.
Material Handler
Smile direct club
Nashville
06.2021 - 08.2021
- Operated material handling equipment for efficient product movement and storage.
- Loaded and unloaded shipments with care to prevent damage during transport.
- Tracked parcel movement with hand-held scanners and production sheets, ensuring accurate inventory records.
- Organized warehouse inventory with electronic systems, facilitating easy access and efficient tracking.
- Inspected products for quality assurance before distribution to production lines.
- Collaborated with team members to ensure smooth workflow throughout the facility.
- Facilitated teamwork among warehouse personnel to enhance efficiency in task completion.
- Reported any malfunctions or damages of material handling equipment promptly.
- Monitored parcel movement with scanning devices, maintaining accuracy in inventory management. using hand-held scanners and daily production sheets to keep records accurate.
Customer Service Representative
S And S Heating And Cooling
Nashville
07.2017 - 08.2021
- Resolved customer complaints through effective communication and problem-solving.
- Assisted customers with inquiries about heating and cooling services.
- Processed service requests and scheduled appointments efficiently.
- Provided product information to enhance customer understanding and satisfaction.
- Handled billing inquiries and facilitated payment processing for services rendered.
- Maintained accurate records of customer interactions and service history.
- Collaborated with technicians to ensure timely service delivery and support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Nursing Student - Licensed Practical Nursing
Tennessee College of Applied Technology
Nashville, TN 09.2025 - 07.2026
Associate of Science - Health Administration
Nashville State Community College
Nashville, TN 08.2014 - 12.2018
McGavock High School
Nashville, TNSkills
- Inventory management
- Logistics coordination
- Time management
- Multitasking and organization
- Team collaboration
- Strong communication
- Adaptability
- Critical thinking
- Electronic health records
- Patient care
- Basic Life Support
Certification
- BLS
Timeline
Nursing Student - Licensed Practical Nursing
Tennessee College of Applied Technology
09.2025 - 07.2026
Material Handler
Smile direct club
06.2021 - 08.2021
Warehouse Worker
Amazon
02.2018 - Current
Customer Service Representative
S And S Heating And Cooling
07.2017 - 08.2021
Associate of Science - Health Administration
Nashville State Community College
08.2014 - 12.2018
McGavock High School