Sakthivel Radhakrishnan
Salem
Summary
Passionate about data-driven problem-solving and committed to innovating impactful solutions. Seeking a Machine Learning Engineer position to apply expertise in designing scalable models. Strong focus on addressing real-world challenges and dedication to utilizing skills to create effective and efficient solutions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Software Engineer - Machine Learning
Freshworks
04.2021 - Current
- As a Lead Software Engineer at Freshworks, I am leading a team of 5, actively involved in the design, development, and constant innovation of AI-powered features for the company's ITSM product, ensuring a well-rounded approach towards achieving the project's objectives
- Deployed sophisticated Machine Learning (ML) models within highly robust and scalable distributed systems, capable of managing tens of thousands of requests per second while maintaining the system's integrity, delivering unparalleled performance
- Developed and deployed both supervised and unsupervised machine learning models into production environments, ensuring high performance and scalability
- Utilized advanced large language models, including GPT-3.5, GPT-4, and GPT-4o, by crafting and optimizing prompts to achieve desired outcomes in various features
- Actively engaged in every phase of feature development, right from back-end technical design, and back-end development, to monitoring post-deployment system performance and analyzing customer feedback, playing a pivotal role in improving the model's precision and optimizing the output, thereby enhancing customer satisfaction
- My work includes collaborating with the Product managers and the Data Scientists to understand the requirements and build the systems according to the product and scaling needs
- Actively involved in mentoring the junior engineers and helping the lead engineers in solving complex problems.
Senior Software Engineer
Freshworks
04.2019 - 03.2021
- Involved in design, development, testing, deployment and and post deployment follow ups of features and ensuring the high quality of the system
- Single handedly designed and developed weekly digest email which will be sent to the team which increased the overall productivity of the team
- Single-handled managed the development of a crucial feature which will provide an insight of the team's overall progress of the work which was considered as a very important feature for the internal teams to adopt the product.
Software Engineer
Freshworks
02.2018 - 03.2019
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Analyzed proposed technical solutions based on customer requirements.
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
Software Engineer
Intellect Design Arena
02.2016 - 02.2018
- Worked in building a framework called CT framework which was used internally in many of the teams which reduces the overall time to build an application from scratch
- Involved in developing various components in the framework using Java and jQuery
- Voluntarily involved in optimising the framework and reduced average response time of the request.
Education
BE(Electronics and Communication Engineering) -
VSA Educational and charitable trust's group of institutions (Anna University affiliated)
Skills
- Java
- Spring Boot
- Python
- Data Structures
- Algorithms
- Machine Learning
- Prompt Engineering
- ElasticSearch
- Mysql
- Redis
- AWS
- Kafka
- Kubernetes
- API Development
- Code review
- Microservices Architecture
Certification
- Machine Learning Specialization from Stanford University
- Linear Algebra for Machine Learning and Data Science from Stanford University
- Calculus for Machine Learning and Data Science from Stanford University
- Quick Start Kubernetes from educative.io
- Kubernetes for the Absolute Beginners - Hands-on from Udemy
- Terraform: From Beginner to Master with Examples in AWS from educative.io
- Complete Guide to Elasticsearch from Udemy
- Complete Guide to Redis from educative.io
- Kafka & Zookeeper from Scaler academy
- Being a good mentor from Linkedin
Timeline
Lead Software Engineer - Machine Learning
Freshworks
04.2021 - Current
Senior Software Engineer
Freshworks
04.2019 - 03.2021
Software Engineer
Freshworks
02.2018 - 03.2019
Software Engineer
Intellect Design Arena
02.2016 - 02.2018
BE(Electronics and Communication Engineering) -
VSA Educational and charitable trust's group of institutions (Anna University affiliated)
- Machine Learning Specialization from Stanford University
- Linear Algebra for Machine Learning and Data Science from Stanford University
- Calculus for Machine Learning and Data Science from Stanford University
- Quick Start Kubernetes from educative.io
- Kubernetes for the Absolute Beginners - Hands-on from Udemy
- Terraform: From Beginner to Master with Examples in AWS from educative.io
- Complete Guide to Elasticsearch from Udemy
- Complete Guide to Redis from educative.io
- Kafka & Zookeeper from Scaler academy
- Being a good mentor from Linkedin
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