Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sally Jackson

Jackson

Summary

Dynamic Assistant Manager with extensive experience in high-volume food service environments, including Delaware North. Proven track record in team leadership and cost control, successfully managing over 60 associates while maintaining zero overtime. Skilled in customer service and money handling, driving operational excellence and enhancing guest satisfaction.

Overview

16
16
years of professional experience

Work History

Assistant Manager

Jacks Family Restaurants
05.2018 - 04.2021

Ran a chicken restaurant with a sit down dining room and a drive thru. Hired and trained all new associates. Daily payroll control was a big deal here as well with running an acceptable drive thru time. Orders daily and daily inventory

Assistant Manager

Wendys
09.2018 - 08.2019

I was hired as an Assistant Manager but was treated as a line level associate. I made a lot of french fries and was never really utilized to the position I was hired for.

Assistant Manager

Delaware North
04.2012 - 12.2018

Running the food concepts in a full terminal at the airport. There were 10 concepts open and running together daily. We had full sit down restaurants to sit down bars and several coffee shops. On any day I had over 60 associates working at one time. Did all ordering and controlling of costs. Did all payroll for each concept and maintained a zero overtime demand. Did every daily and weekly report needed for all concepts

Assistant Manager

Hilton
02.2005 - 10.2011

Ran all food/beverage concepts inside a Hilton Cruise Hotel. Ran a full sit down restaurant, a 24 hr room service and a full bar area. Also during season I assisted in running the Banquet Dept. In charge of maintaining food and beverage costs, maintaining an acceptable payroll cost and did the beverage ordering for all concepts. On any day I was in charge of over 40 associates.

Education

No Degree - Business

Joliet Junior College
Joliet, IL
03-1986

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Customer Service Driven

Timeline

Assistant Manager

Wendys
09.2018 - 08.2019

Assistant Manager

Jacks Family Restaurants
05.2018 - 04.2021

Assistant Manager

Delaware North
04.2012 - 12.2018

Assistant Manager

Hilton
02.2005 - 10.2011

No Degree - Business

Joliet Junior College
Sally Jackson