Sally Rittenhouse
Pegram
Summary
Organised professional with over a decade of experience in professional management and client services.
Overview
13
13
years of professional experience
Work History
Tour Manager
Self Employed Services
Nashville
09.2016 - 07.2021
- Organized travel itineraries for diverse client needs and preferences.
- Coordinated transportation logistics for smooth tour experiences.
- Managed group dynamics and addressed participant concerns effectively.
- Managed finances for label, bands and crew.
- Ensured compliance with safety regulations during tours and events.
- Resolved last-minute issues to maintain a seamless tour experience.
Compliance Account Manager
Ncontracts
Nashville
09.2014 - 08.2016
- Collaborated with cross-functional teams to align client needs with company offerings.
- Developed and maintained strong relationships with key clients.
- Managed over 100 financial institutions’ compliance accounts.
- Analyzed client feedback to identify areas for service improvement and innovation.
- Coordinated regular check-ins to assess account health and address concerns promptly.
- Managed multiple accounts simultaneously while meeting deadlines.
- Acted as main point of contact in matters relating to client concerns and needs.
Administrative Assistant
Anderson Partnership Law
England
04.2008 - 09.2012
- Managed daily office operations and maintained organized filing systems.
- Coordinated client appointments and scheduled meetings for attorneys.
- Prepared legal documents and correspondence for attorney review.
- Handled incoming calls and responded to client inquiries promptly.
- Maintained confidentiality of sensitive client information and legal matters.
Education
Myers Grove Comprehensive
Sheffield, UKSome College (No Degree) - Special Effects Makeup
Academy of Makeup Arts
Nashville, TennesseeSome College (No Degree) - German Language And Literature
Open University
Sheffield, UKSome College (No Degree) - Music Production And Law
Red Tape Studios
Sheffield, UKSkills
- Planning and logistics
- Group management
- Financial management
- Client services
- Computer literate
Timeline
Tour Manager
Self Employed Services
09.2016 - 07.2021
Compliance Account Manager
Ncontracts
09.2014 - 08.2016
Administrative Assistant
Anderson Partnership Law
04.2008 - 09.2012
Myers Grove Comprehensive
Some College (No Degree) - Special Effects Makeup
Academy of Makeup Arts
Some College (No Degree) - German Language And Literature
Open University
Some College (No Degree) - Music Production And Law
Red Tape Studios