Salman Ismail
Nashville
Summary
Dedicated professional skilled in point-of-sale operations and financial record management. Known for effective communication and problem-solving abilities, with a strong commitment to ensuring accurate transactions and enhancing overall customer experience.
Overview
2
2
years of professional experience
Work History
Cashier
Ramadan Restuarant
Nashville
02.2025 - Current
- Processed customer payments efficiently using point-of-sale systems.
- Assisted customers with menu selections and special requests.
- Collaborated with team members to ensure smooth service flow.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Offered customers carry-out service at completion of transaction.
Billing Specialist
MID Transportation LLC
Nashville
04.2024 - Current
- Processed invoices for transportation services in a timely manner.
- Managed customer billing inquiries and resolved discrepancies effectively.
- Coordinated with accounting to ensure accurate financial records.
- Maintained accurate records of collections, adjustments and denials in the system.
- Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
- Maintained accounting ledgers by verifying and posting account transactions.
- Completed efficient drop and bulk filing to maintain well-organized and easily accessed systems
- Maintained historical records by microfilming and filing documents.
Education
High School Diploma -
MAARIF Highschool
Hargeisa 09-2017
Some College (No Degree) -
Sidam College
HargeisaSkills
- Customer service
- Invoice processing
- Point-of-sale operation
- Cash handling
- Financial record management
- Billing dispute resolution
- Team collaboration
- Attention to detail
- Transaction accuracy
- Effective communication
- Time management
- Problem solving
- Point of sale operation
- Spirit, wine, and beer expertise
- Sales techniques mastery
- Sales expertise
Languages
English
Professional
Timeline
Cashier
Ramadan Restuarant
02.2025 - Current
Billing Specialist
MID Transportation LLC
04.2024 - Current
High School Diploma -
MAARIF Highschool
Some College (No Degree) -
Sidam College