Salome L
Sr. HR & CRM
Tirupur
Summary
Organized and dependable candidate consistently demonstrating ability to effectively manage multiple priorities with a positive attitude. Always willing to take on added responsibilities to meet team goals and contribute to overall success of organization. Strong organizational capabilities enable successful handling of numerous projects simultaneously while ensuring accuracy in all tasks. Experience has honed skills in prioritizing tasks and meeting deadlines, making an effective and reliable team member.
Overview
10
10
years of professional experience
Work History
Sr.HR & CRM
AXN Infotech Private Limited
12.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Customer Relationship Manager focuses on building and maintaining positive relationships with customers, addressing their needs
- Utilize customer data to identify trends, opportunities and contributing to overall customer satisfaction and business success
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Content Editor
12.2021 - 07.2023
- This was another project that I had taken up from Upwork
- A list of product names were given and I had to write a description of the product for an e-commerce site
- The project went well and I have gained a reputation for standing out
Web Researcher
02.2021 - 02.2023
- This was a project I had taken up from Upwork for a brief period and here, my primary responsibility was to do a background survey and present it to the client
- A researcher to pull information off of a specific website and add it to a spreadsheet
Data Analyst
MMG (Upwork)
11.2015 - 11.2020
- My role in this project was data research
- I had to search and collect various data and their contact details
Banking Process Analyst
Tata Consultancy Services
06.2014 - 04.2015
- Evaluated areas of risk to recommend mitigation strategies for deliverables.
- Provided support during audits by maintaining thorough records of all relevant documentation related to process coordination activities within the organization.
Education
Bachelor of Science - Electronic & Communication System
Sri Krishna Arts And Science College
Coimbatore 04.2001 -
Class 12 - undefined
St.Joseph's Matriculation School
Class 10 - undefined
Velavan Matriculation School
Skills
People management
Ability to work with deadlines
Research Proficiency
Adaptability
Strategic Thinking
CRM software proficiency
Customer Service
Performance Tracking
Accomplishments
- Experienced Top rated Free-Lancer in Upwork.
- Peace maker of the year For the Fy- 2021-22.
- Pride of AXN Infotech For the Fy 2022-23.
- Pinnacle Winner From Tally Solutions For the Fy 2021-2022, 2022-2023, 2023-2024
Timeline
Content Editor
12.2021 - 07.2023
Web Researcher
02.2021 - 02.2023
Sr.HR & CRM
AXN Infotech Private Limited
12.2019 - Current
Data Analyst
MMG (Upwork)
11.2015 - 11.2020
Banking Process Analyst
Tata Consultancy Services
06.2014 - 04.2015
Bachelor of Science - Electronic & Communication System
Sri Krishna Arts And Science College
04.2001 -
Class 12 - undefined
St.Joseph's Matriculation School
Class 10 - undefined
Velavan Matriculation School
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