Salvador Guido
Murfreesboro
Summary
Resourceful professional in the field of motorcycle maintenance known for high productivity and efficiency in task completion. Skilled in diagnostics, repair techniques, and custom modifications. Possess strong problem-solving abilities, adaptability to new technologies, and ability to communicate effectively with clients to ensure satisfaction. Excel at working independently or collaboratively in team settings, demonstrating leadership and time management skills.
Overview
9
9
years of professional experience
Work History
Motorcycle Technician/ Parts Counter Sales Professional
Competition Cycle Center
Dania Beach
02.2023 - 06.2024
- Experienced motorcycle technician specializing in performing scheduled and routine maintenance on a variety of motorcycles.
- Skilled in diagnosing issues and conducting service-based repairs to ensure optimal performance.
- Maintained a clean and organized shop environment and actively engaged with customers to recommend and facilitate vehicle maintenance, resulting in high levels of customer satisfaction.
- Proficient parts counter sales professional with expertise in selling a wide range of motorcycle parts, gear and accessories. Possessing a deep knowledge and experience in the industry, I provided customers with detailed information and guidance to help them make informed and confident purchase decisions.
- Ensured customer service by offering personalized recommendations and solutions tailored to their needs.
- Maintained a clean store front by front and facing products and managing inventory receiving and stocking.
Office Management/ Sales & Service Tech
Bradford Marine
Fort Lauderdale
01.2018 - 02.2023
- Provided exceptional customer service and generated accurate invoices and quotations for services.
- Maintained daily records of all transactions, including payments and cancellations.
- Wrote and maintained incident reports, daily activity logs, and other documents as requested by management.
- Created and maintained project schedules, budgets, and timelines to ensure efficient workflow.
- Streamlined processes through strategy development, enhancing overall project coordination.
- Collaborated with cross-functional teams to achieve project goals and promote effective communication.
- Maintained shop cleanliness while packaging and shipping products to uphold quality standards.
- Adapted to changing priorities in fast-paced environments, demonstrating strong problem-solving skills.
- Executed projects on various yachts, delivering top-notch services to clients.
- Demonstrated attention to detail and commitment to delivering high-quality work.
Logistics Manager
Nava Logistics LLC
Miami Lakes
12.2016 - 03.2022
- Managed team of drivers, coordinating routes and conducting deliveries for timely service.
- Implemented cost-saving strategies to enhance operational workflows and resource usage.
- Demonstrated proficiency in time management and prioritization to meet delivery deadlines.
- Handled bill of ladings (BOL) paperwork accurately and efficiently.
- Provided maintenance for trucks and equipment to ensure optimal performance and safety.
- Streamlined operations to enhance logistics efficiency within hotel linen industry.
- Oversaw logistics operations for company servicing major hotel chains, ensuring high standards.
Service Advisor
Pep Boys Auto
Fort Lauderdale
09.2015 - 12.2016
- Directed a team of mechanics, enhancing operational efficiency in the repair shop.
- Skillfully sold services and delivered informed recommendations tailored to customer needs.
- Engaged with customers to resolve issues and provide exceptional service experiences.
- Managed diverse vehicle repairs, including fleet accounts, ensuring comprehensive service coverage.
- Trained new staff on service procedures and customer interaction best practices.
- Promptly responded to customer inquiries via phone, email or in person.
- Compiled reports detailing sales volumes, product performance metrics, customer satisfaction ratings.
Education
High School Diploma -
Cook High School
Adel, GA05-2013
Skills
- Attention to detail
- Collaborative teamwork
- Adaptability and flexibility
- Effective communication
- Organizational skills
- Customer service excellence
- Technical proficiency
Languages
Spanish
Professional
Timeline
Motorcycle Technician/ Parts Counter Sales Professional
Competition Cycle Center
02.2023 - 06.2024
Office Management/ Sales & Service Tech
Bradford Marine
01.2018 - 02.2023
Logistics Manager
Nava Logistics LLC
12.2016 - 03.2022
Service Advisor
Pep Boys Auto
09.2015 - 12.2016
High School Diploma -
Cook High School