Sam Flowers IV
Memphis
Summary
Results-driven professional with strong skills in inventory management and data analysis. Adept at conducting audits and resolving inventory challenges, ready to leverage experience to enhance operational efficiency and compliance.
Overview
6
6
years of professional experience
Work History
Inventory Manager
Healthlink International / Base Logistics
Memphis
10.2021 - Current
- Managed inventory levels to ensure product availability and minimize shortages.
- Implemented inventory control procedures to enhance accuracy and reduce discrepancies.
- Trained team members on inventory management systems and best practices.
- Conducted regular audits to verify stock integrity and compliance with standards.
- Collaborated with cross-functional teams to resolve inventory-related issues promptly.
- Developed reports on inventory status for management review and decision-making.
- Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
- Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
- Travel to partner warehouses to assist with resolving inventory related challenges.
- Work with external clients and auditors on inventory audit reports.
- Manage Inventory levels and assist with root cause and corrective actions for discrepancies with all US based partners.
Customer Care Specialist
Healthlink International / Base Logistics
Memphis, TN
07.2020 - 09.2022
- Assisted customers with inquiries through phone and email communications.
- Resolved customer complaints and issues efficiently and effectively.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
- Process clients' customer invoices and send dunning letters as needed.
- Enter client Receiving and outbound orders into warehouse WMS/TMS system.
- Lead the communication with the warehouse for any issues related to your clients products.
- Send daily reports of outbound and inbound orders to client.
- Answer customer calls to answer Inquiries and take orders if needed.
- Review client KPI's for any trends to be addressed with warehouse management.
- Understand details of client product to assist with any questions from customers.
- Maintained an organized system of records related to customer service requests.
- Maximized revenue by proactively building and managing key customer relationships.
Warehouse Operator
Healthlink International / Base Logistics
Memphis
04.2019 - 09.2021
- Loaded and unloaded shipments accurately to maintain inventory flow.
- Collaborated with team members to streamline warehouse operations and increase productivity.
- Maintained cleanliness and organization of work areas for safety compliance.
- Collaborated with team members to fulfill order requirements in a timely manner.
- Followed safety protocols to minimize risks during warehouse operations.
- Assisted in training new employees on operational procedures and best practices.
- Cleaned, maintained and organized the warehouse area daily.
- Utilized scanners and RF devices for tracking purposes.
- Followed proper safety protocols when operating machinery in the warehouse.
Education
High School Diploma -
Germantown High School
Germantown, TN05-2016
Skills
- Inventory management
- Data analysis
- Supply chain coordination
- Audit compliance
- Customer relationship management
- Proficient in Excel
- Effective communication
- Attention to detail
- SOP creation
- Inventory counts
Affiliations
- On my free time, I enjoy spending time with my family, working out, and cooking. I also love watching sports and Im a fan of comics.
Accomplishments
- Awarded employee of the month for the organization on August 2023
Timeline
Inventory Manager
Healthlink International / Base Logistics
10.2021 - Current
Customer Care Specialist
Healthlink International / Base Logistics
07.2020 - 09.2022
Warehouse Operator
Healthlink International / Base Logistics
04.2019 - 09.2021
High School Diploma -
Germantown High School
Similar Profiles
Quentin HeltonQuentin Helton
Warehouse Outbound Supervisor at Healthlink International-Memphis InternationalWarehouse Outbound Supervisor at Healthlink International-Memphis International
Keenan ThorneKeenan Thorne
Laborer at Marine Corps Logistics BaseLaborer at Marine Corps Logistics Base
Nicole GrayNicole Gray
Public Safety Dispatcher at Marine Corps Logistics Base BarstowPublic Safety Dispatcher at Marine Corps Logistics Base Barstow
Savannah AllenSavannah Allen
Lifeguard at Federal Way Community CenterLifeguard at Federal Way Community Center
Corrine HookerCorrine Hooker
Receiver at MedtronicReceiver at Medtronic