Sam Joseph Basile
Chennai
Summary
I am a passionate person and love to work within busy team environments. I have been fortunate to work across and develop my skills in both face to face and phone-based positions having worked in both retail and a call centre environment. I am a strong communicator and love to work with people. My key strengths would be my interpersonal skills and ability to build strong relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Main Chef
North Adelaide Burger Bar
05.2023 - 06.2024
- Served customers and managed grill operations
- Assisted in food preparation and maintaining kitchen hygiene
Chef Assistant
St George's Bakehouse
04.2023 - 06.2023
- Assisted the chef and managed cooking duties in the chef's absence
- Served as a waiter and operated the tilt
- Gained basic barista skills
Customer Service Officer
Mister Minit
01.2023 - 03.2023
- Handled customer inquiries via phone regarding car keys, shoes, and engraving services
- Updated customer information in Salesforce
- Trained to manage high-level customer complaints and store operations
- Gained skills in engraving, key cutting, watch repairs, and shoe/bag repairs
- Managed the store independently
Chief Executive Officer
School of Languages
12.2021 - 12.2022
- Company Overview: Pondicherry, India
- Taught English, French, Hindi, Spanish, German, Mandarin, and Japanese with the help of dedicated Trainers
- Trained students for competitive exams such as IELTS, DELF, OET, and TOEFL
- Successfully helped nearly 189 students pass their exams
- Enabled over 91 students to learn a new language
- Pondicherry, India
Language Trainer
Prestige Language Institute
05.2017 - 11.2021
- Company Overview: Pondicherry, India
- Trained over 1,000+ students for exams like IELTS, DELF, and TOEFL
- Built strong relationships with students and management, leading to the establishment of my own language institute
- Pondicherry, India
Human Resources (Part-time)
Navayuga Consultancy
08.2017 - 12.2018
- Company Overview: Pondicherry, India
- Assisted candidates in securing well-paying jobs in major IT companies like TCS, Nissan, CTS, and Wipro
- Successfully placed 46 candidates in their desired positions
- Pondicherry, India
Education
Master of Business Administration - Business Analytics
Flinders University
01.2025
Master of Arts - French
University of Pondicherry
01.2020
Bachelor of Arts - French
University of Pondicherry
01.2018
Skills
- Strong communication skills
- Attention to detail
- Customer Service
- Ability to work autonomously
- Teamwork
- Punctual
- Reliable
- Well presented
- Ability to build rapport with customers
Certification
- French DELF B1
- Grade 4 in Violin Trinity School of Music
- IELTS
Timeline
Main Chef
North Adelaide Burger Bar
05.2023 - 06.2024
Chef Assistant
St George's Bakehouse
04.2023 - 06.2023
Customer Service Officer
Mister Minit
01.2023 - 03.2023
Chief Executive Officer
School of Languages
12.2021 - 12.2022
Human Resources (Part-time)
Navayuga Consultancy
08.2017 - 12.2018
Language Trainer
Prestige Language Institute
05.2017 - 11.2021
Master of Arts - French
University of Pondicherry
Bachelor of Arts - French
University of Pondicherry
Master of Business Administration - Business Analytics
Flinders University
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